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Build Your Online Audience

This podcast ended in April 2021. Follow my NEW PODCAST: the Courageous Content podcast on Apple podcasts here: https://podcasts.apple.com/gb/podcast/courageous-content-with-janet-murray/id1569783857 Or on your favourite podcast app here:  https://courageous-content.captivate.fm/
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Now displaying: Category: general
Jul 3, 2020

Ever worried that you're annoying your subscribers by sending too many emails? Want to know how many emails are enough and how you can keep your email subscribers happy? Then you'll love this podcast episode with email marketing experts and hosts of The Email Marketing Show Rob & Kennedy.

They share four things that you can do to make sure your email subscribers are your biggest fans. Find out why managing expectations is key to happy subscribers and how your subscribers can get to know you.

Discover tips and tactics if you think your email subscribers have fallen out of love with you and how you can win back sleepy subscribers.

They explain why you shouldn't overthink email segmentation. And why you mustn't be afraid to delete people from your email list.

PLUS how you can sell in your emails and still give value.

It's full of really practical advice and takeaways that you can apply straight away in your own business.

{Click on the player above to listen to the podcast episode and/or read on for a detailed overview. Scroll down to the bottom to read the show notes including all the links mentioned in this episode}

Podcast shownotes

  • About this podcast episode (0:20)
  • How Rob & Kennedy got started with email marketing (03:03)
  • Why you should stop worrying about sending too many emails (04:42)
  • How often Rob & Kennedy email their subscribers (06:28)
  • How to start your email relationship with a new subscriber (08:39)
  • Why it’s good to set up expectations in your intro emails (10:30)
  • Why it's important that people understand your personality (13:45)
  • How you can use your own experiences to make your messaging interesting (15:26)
  • Why you need to segment different parts of your audience (16:55)
  • How to start segmenting your list and why you should start simple (19:17)
  • Why you need to look at the outcomes that people need when you segment (21:29)
  • How to win your subscribers back if they’ve stopped engaging (24:45)
  • How often you should run a re-engagement and what to do if you get no reply (27:16)
  • How to avoid sending your emails to the spam and junk folder (27:43)
  • How to create content that sells and still give people value in emails (28:30)
  • About Rob & Kennedy and my Build Your Audience programme (31:50)

Resources

The Email Marketing Show Podcast

Rob & Kennedy’s Facebook Group

Join my Build Your Audience programme

Find out about my Pinterest Course

Other podcast episodes

[333] 39 surprisingly easy ways to increase your email subscribers (podcast)
[350] How to use surveys to increase your online sales with Rob & Kennedy (podcast)
[395] How to write addictive email copy with Rob & Kennedy (podcast)
[401] How often should you email your list (podcast)
[404] Five compelling reasons to email your list every day (or least more often than you do now) (podcast)

Connect with me on Twitter, Instagram, Facebook and LinkedIn

Jul 1, 2020

I was recently diagnosed with ADHD.

At the grand old age of 45.

If you haven’t heard of it before, that stands of Attention Deficit Hyperactivity Disorder (ADHD) - a disorder that affects the functioning of the brain and includes symptoms such as inattentiveness, hyperactivity and impulsiveness.

I’ve found it uncharacteristically difficult to talk/write about, but I’m sharing it here in the hope it might be of help (even just as a reminder that everyone has their ‘things’ to deal with).

In this special podcast episode, I share the story of how I discovered I had ADHD and why I believe it's my secret superpower as an entrepreneur.

{Click on the player above to listen to the podcast episode and/or read on for a detailed overview. Scroll down to the bottom to read the show notes including all the links mentioned in this episode}

By the time you get to the end of this post, there’s a good chance you’ll be thinking one of three things (or maybe all three).

  1. But I do those things too
  2. But you don’t seem the slightest bit ‘hyperactive’ Janet
  3. ADHD isn’t real...it’s just your personality type

So, to put it into context...yes we all do some of the things I share with you here sometimes. What makes the difference with ADHD is (a) the frequency with which the symptoms occur (b) the extent to which it affects your life.

It’s also worth mentioning that ADHD shows up differently in different people….particularly in girls and women (which is why it’s often missed). For example, the hyperactivity and/or restlessness can be mental rather than physical (as in my case).

And while educational/professional achievement in people with ADHD is often lower, it can show up in high achievers too. In fact the ability to 'hyperfocus' - to zone in on a particular area of interest and block out everything else - can be EXACTLY the thing that helps you to become a high achiever (another reason why ADHD can get missed).

I always felt there was something a bit ‘different’ about how my brain worked - but like many people - I associated ADHD with hyperactive teenage boys, so never imagined I could have it.

Then I stumbled across an article about women and ADHD and thought…’oh my God, that’s ME.’ I spent the next year or so reading and researching, which is what, eventually, led to me getting tested and getting a diagnosis.

My ADHD symptoms

To put my symptoms into context, here are some of the questions I’ve grappled with pretty much all of my life 👇:

✔️ How can I be such a high achiever at things I find interesting but suck SO badly at those I don’t (which is VERY apparent from my school reports)?

✔️ Why can I concentrate for hours on things I’m interested in - to the point where I lose track of time - but struggle to pay attention to anything that doesn’t?

✔️ Why am I so bad at ‘life stuff?’ Paying bills, booking/cancelling appointments, ordering groceries, cooking….

✔️ Why do I get so excited about new things….then struggle to finish them?

✔️ Why am I so bad at friendship? Remembering friends' birthdays, sending baby gifts, asking after them when they’re sick, turning up to social things…well maybe not bad, just inconsistent...

✔️ Why am I such an impulsive spender (but never seem to learn from my mistakes)?

✔️ Why am I so brilliant with words...but frequently get muddled up with numbers and dates?

✔️ Why do I leave everything until the last minute? In fact, why does leaving it to the last minute sometimes feel like the ONLY way to get it done?

✔️ Why do I struggle so much with detail? To the point where starting a project with lots of moving parts or instructions to read feels PHYSICALLY painful?

✔️ Why can’t I hold down a job or even stick working in an office with other people for more than a few weeks at a time?

✔️ Why do I get so BORED of everything so quickly: meetings, relationships, social events, small talk, projects...?

✔️ Why do I sometimes make such impulsive decisions? Decisions that can blow up relationships (friendship/work/family)...often on a whim?

✔️ Why am I SO damn sensitive? To the point where a cross word/brush off from a colleague/friend can put me in a dark place for weeks on end…

✔️ Why am I a compulsive workaholic who works longer hours than anyone else I know (often to achieve the same results)?

✔️ Why don’t I enjoy holidays/days off like other people seem to?

✔️ Why can’t I SWITCH MY DAMN BRAIN OFF? 🤯

All of which I now realise are symptoms of ADHD.

Why you don't have to be hyperactive to have ADHD

If you’ve worked with me and/or are a friend, you may be surprised by me sharing this.

Because I probably come across as pretty calm, right?

I generally don’t pace the floor, interrupt people when they’re speaking and/or talk incessantly (well, only sometimes 😂 ) or any of the other stereotypical symptoms of ADHD.

The only thing you might have noticed is that sometimes I talk a bit fast. And - if you’ve worked with me, you’ll also know I THINK fast. Which can make it hard to keep up at times...

But I wasn’t bouncing off the walls as a child/teenager (and nor do I do that now). So I had no reason to believe - and nor did anyone else in my life - that the things I describe above were anything more than personality quirks.

Relationships is the area where I struggle most. While I LOVE people, I find navigating the unwritten rules of friendship - and particularly female friendship groups - nigh on impossible.

Maintaining female friendships often involves doing things you don’t want to do - or that bore you - just to be accepted. Which I’ve learned doesn’t work for the ADHD brain.

I’ve been dropped from numerous female friendship groups over the years for not playing by the ‘rules’ (or at least it feels like I have - but that might be down to Rejection Sensitivity Dysphoria, which comes hand in hand with ADHD, but I’ll save that for another post!).

Which means life can feel a bit lonely at times. 😢

While I have tons of acquaintances, I only have a handful of really close friends. Generally driven, ambitious women like me. Or men. Because both are unlikely to get offended when I forget to message them back, say/do the wrong thing or disappear for a few months because I’m engrossed in work or a new hobby. Because that’s all I can manage without messing things up.

Until recently, I saw my inability to maintain deep and long-lasting friendships with women as a character flaw. In fact, I’ve spent countless hours pouring my heart out to my mum about it over the years. Now I realise this is probably down to having a different kind of brain... which kind of helps a bit.

Coping Strategies

Work-wise, I’ve completely leant into my zone of genius (writing, communicating, creating content) and outsourced the things I find hard. And I love what I do, which means I rarely have problems paying attention to work stuff.

Life wise...I kind of bumble along, trying - and often failing - to create systems to keep me organised. But I still get far too many fines/charges for forgetting to pay things. I’m still impulsive with money, but because I earn more these days, it’s less of a problem. Which means I no longer have any debt. Although, if my income changed, I know that’s something I’d have to watch out for.

I’ve learned that the ADHD brain only has two modes: ‘now’ or ‘not now’ - which means you can’t draw on a previous experience like most people do (for example, getting charged for going over your overdraft limit because you bought something you couldn’t afford). Which is why you keep repeating the same mistakes - over and over again - much to the frustration of family/friends/colleagues.

Relationships are the area where I struggle most. While I LOVE people, I find navigating the unwritten rules of friendship - and particularly female friendship groups - nigh on impossible.

Maintaining female friendships often involves doing things you don’t want to do - or that bore you - just to be accepted. Which I’ve learned doesn’t work for the ADHD brain.

I’ve been dropped from numerous female friendship groups over the years for not playing by the ‘rules’ (or at least it feels like I have - but that might be down to Rejection Sensitivity Dysphoria, which comes hand in hand with ADHD, but I’ll save that for another post!).

Which means life can feel a bit lonely at times.

While I have tons of acquaintances, I only have a handful of really close friends. Generally driven, ambitious women like me. Or men. Because both are unlikely to get offended when I forget to message them back, say/do the wrong thing or disappear for a few months because I’m engrossed in work or a new hobby. Because that’s all I can manage without messing things up.

Until recently, I saw my inability to maintain deep and long-lasting friendships with women as a character flaw. In fact, I’ve spent countless hours pouring my heart out to my mum about it over the years. Now I realise this is probably down to having a different kind of brain, which kind of helps a bit.

Next steps

This is all quite new to me, so I’ll leave it here (and I’m also a bit bored now).

I’m just starting out on this journey, so I still have a lot to learn. I spent the first few weeks wondering whether the test was ‘wrong’ and worrying about whether people would think I was jumping on to some kind of trend/bandwagon (ADHD is really common in entrepreneurs).

Once I’ve got my head around it, I’m sure it’s a topic I will revisit again - especially once I’ve explored different treatment options. But I wanted to share this with you in case it was helpful in any way.

And it goes without saying that while living with a restless, racing mind isn’t always easy (in fact, it can feel unbearable at times), it is almost certainly responsible for some of the things I’ve achieved in my life/business.

Over and out.

Podcast Shownotes

  • Why I recorded this bonus podcast episode (1:35)
  • My ADHD symptoms that led to my ADHD diagnosis (5:49)
  • Why I always just accepted my symptoms as personality quirks (9:15)
  • How ADHD has affected my ability to form close friendships (11:01)
  • Why ADHD symptoms show up later in women (12:24)
  • How I struggled at primary school with sensitivity (14:01)
  • How I lost interest in certain subjects at school (18:08)
  • How I started enjoying school when I could focus on the subjects I was good at (20:43)
  • Why I found university boring and it didn’t do much for me (22:50)
  • Why I struggle with small talk especially at events (23:59)
  • How I couldn’t stop spending money when I was younger (25:54)
  • When I realised that teaching wasn’t right for me (28:50)
  • Why freelance journalism was a really good fit for me (30:48)
  • How I got interested in entrepreneurship and online businesses (34:02)
  • How I struggled with being a mum and making connections with other mums (36:12)
  • How ADHD leads to hyper-focus and can make you lose interest in things (39:53)
  • Why I decided to find out if I had ADHD /  I started to question why I couldn’t enjoy time off (40:22)
  • Why it’s about the frequency of symptoms in an ADHD diagnosis (42:18)
  • How I’ve managed my business around my symptoms (43:05)
  • How ADHD hyper-focus has really helped my business (45:16)
  • Resources to understand more about ADHD (47:10)

Resources

Tracy Otsuka Podcast 

Jessica Macabe How to ADHD 

A Radical Guide for Women with ADHD 

Taking Charge of Adult ADHD 

 

Sign up for my Daily Email

Janetmurray.co.uk/podcastfinder

Join my Build Your Online Audience Programme and get access to my NEW Pinterest course 

Other podcast episodes

[217] How to find your entrepreneurial superpower with Osmaan Sharif (podcast)
[406] Mindset problems that can slow your audience growth (podcast)

Connect with me on Twitter, Instagram, Facebook and LinkedIn

Jun 26, 2020

Would you love to be the market leader in your industry - the go-to specialist? If so, you'll love this podcast episode with business coach, best-selling author and host of the Expert Unrivalled Podcast Jen Hall.

Whether you have a product or service-based business Jen explains the three things you must-do if you want to become a market leader.

Discover why you must ditch 'niche fear' and why not niching could be the biggest mistake you make in your business. Jen explains why differentiation and messaging are key and why you must nail your USP.

Find out why size and fame don't matter if you want to become a market leader in your industry. And how you can stand out in a crowded market - even if can't think of any new ideas.

PLUS why becoming a market leader is the BEST thing you can do for your business and your bottom line.

{Click on the player above to listen to the podcast episode and/or read on for a detailed overview. Scroll down to the bottom to read the show notes including all the links mentioned in this episode}

Podcast Shownotes

  • About my Pinterest course (0:50)
  • About Jen Hall and her business and how she helps people (4:11)
  • The benefits of becoming a market leader in your area (6:44)
  • Why size doesn’t matter if you want to be a market leader (8:45)
  • Why you need to niche before you can become a market leader (10:18)
  • Why you need to ditch niche fear (12:12)
  • Why passion will help you niche (14:20)
  • Why you’ll never get anywhere if you don’t niche (15:06)
  • How to use your messaging and articulate what you do to help you niche (17:43)
  • Why you should avoid overcomplicating your messaging (20:44)
  • Why you’ll hold your business back if you don’t specialise (22:19)
  • Why differentiation is key to becoming a number one choice (25:02)
  • Why you need to create your USP rather than look for it (30:05)
  • Why you need to look at your competition to help innovate  (33:06)
  • The difference accumulated benefits and that one killer thing you do (34:25)
  • Why you need to bring your ideas to market (37:14)
  • How to differentiate yourself in a crowded market (38:53)
  • How to stand out by using technology to be personal (41:04)
  • Why you need to be personal to your audience become a market leader (43:02)
  • Why content planning is so much easier if you’ve specialised (43:43)
  • Why your messaging will help you become a market leader (45:45)

Resources

Jen Hall The Expert Unrivalled Podcast

Sign up for my Daily Email

Janetmurray.co.uk/podcastfinder

Join my Build Your Online Audience Programme and get access to my NEW Pinterest course 

Other podcast episodes

[349] How to find the right niche for your business (podcast)
[389] How to find your niche and why you need to with Jo Soley (podcast)
[406] Mindset problems that can slow your audience growth with Osmaan Sharif (podcast)
[409] How to use Pinterest to grow your online audience with Kate Beavis (podcast)
[Bonus] How to generate income fast by creating a power hour for your business (podcast)

Connect with me on Twitter, Instagram, Facebook and LinkedIn

Jun 19, 2020

If you've been wondering how you can promote positive messages about inclusion and diversity, a good place to start is with your marketing materials.

In this fascinating interview, marketing expert and confidence coach Ramat Tejani explains how to spot unconscious bias in your marketing and how to be more inclusive.

Find out how you can make a difference from the way you write your content and the tone of voice you use - through to the guests that you might invite on your podcast or Facebook Live.

Ramat also recommends resources that you might find helpful to understand this more.

I'd love to know if you find this helpful.

{Click on the player above to listen to the podcast episode and/or read on for a detailed overview. Scroll down to the bottom to read the show notes including all the links mentioned in this episode}

Podcast Shownotes

  • About Ramat and her business (1:43)
  • How unconscious bias works in our minds (3:13)
  • Why we can be uninclusive in our marketing (4:17)
  • Why we all have an unconscious bias (7:18)
  • How to view your business for diversity, inclusivity and unconscious bias (10:54)
  • Why being inclusive in your marketing will make a difference to your sales (14:47)
  • Why you should keep your language and tone of voice clear and simple (17:30)
  • Why you should be conscious of the audience you're writing for (20:08)
  • Why anyone should be able to understand your content  (25:25)
  • How to be less bias in your content creation and bring in new voices (26:55)
  • Why you need to keep adapting your marketing to ensure inclusivity (31:18)
  • Why you will have to take your time with any changes you make (35:17)
  • Why it’s ok to say you’re taking the time to learn about racism (41:17)
  • How everyone can make a difference even if its small (44:08)
  • Books and resources that Ramat recommends (45:50)

Resources

It's about Damn Time Arlan Hamilton

Sway: Unravelling Unconscious Bias Dr Pragya Agarwal

The Other Box

Ramat Tejani Website

Ramat Tejani Instagram - The Inspiration Box

Ramat Tejani Instagram

Ramat Tejani Twitter

Sign up for my Daily Email

Join my Instagram Academy Course here

Janetmurray.co.uk/podcastfinder

Join my Build Your Online Audience Programme

Other podcast episodes

Join my Build Your Online Audience Programme

Other relevant podcast episodes

[343] The three audiences you must build to create a successful online business (podcast)
[348] How to write social media posts that sell (podcast)
[384] How to be more yourself in your social media content with Nat Lue (podcast)
[372] How to build an engaged online audience (podcast)
[391] How to write better social media captions (podcast)

Connect with me on Twitter, InstagramPinterest, Facebook and LinkedIn

Jun 12, 2020

Want to learn how to use Pinterest to grow your online audience? 

If so, you need to listen to this podcast episode with Pinterest expert Kate Beavis.

Kate explains why Pinterest is a visual search engine - and not a social media platform - which makes it a powerful tool to build your online audience. 

She shares expert tips for setting up your Pinterest boards, what kind of content you should be sharing - and how often - and how to make use of the latest Pinterest features.

Kate also explains why Pinterest isn't just for product-based businesses and why it's ideal for service-based businesses too.

PLUS how you can create tons of content fast and what you need to understand before you start creating content for Pinterest. 

There's so much value in this podcast episode. Even if you're already using Pinterest in your business I guarantee you'll find something useful.

{Click on the player above to listen to the podcast episode and/or read on for a detailed overview. Scroll down to the bottom to read the show notes including all the links mentioned in this episode}

Podcast shownotes

  • About my new Getting Started with Pinterest Course with Kate Beavis in my Build your Audience Programme (1:02)
  • About Kate’s business and how she uses Pinterest in her business (2:50)
  • What Pinterest is and why it's not a social media platform (4:05)
  • How to use Pinterest as a visual search engine and how it compares to Google (5:29)
  • Why you need to understand your audiences pain points when planning your content (9:23)
  • Why Pinterest is great for a product-based business (9:57)
  • Why Pinterest is really powerful for a service-based business (11:30)
  • How to set up Pinterest for your business and why keywords are vital  (16:08)
  • How to set up your Pinterest boards and how many boards you need (18:01)
  • Why scheduling is key on Pinterest and how often you should be pinning (21:50)
  • How to share other people content on Pinterest (23:30)
  • What to consider when it comes to visuals/text/images on Pinterest (27:18)
  • How to make sales if you are a product-based business on Pinterest (30:07)
  • How to quickly create lots of content for your Pinterest boards (32:01)
  • Where to push your content if you don’t have a blog or website (34:34)
  • Using Pinterest Stories and tips on linking your videos to TikTok   (36:14)
  • How to use Pinterest to promote your podcast or YouTube channel (38:30)
  • What metrics are important to track on Pinterest (39:28)

Kate's website The Indie Practice

TheIndiePractice Pinterest
TheIndiePractice Facebook

Resources

Join my Instagram Success Academy here

Janetmurray.co.uk/podcastfinder

Join my Build Your Online Audience Programme

Other relevant podcast episodes

[163] How to get high profile media coverage in your business with Kate Beavis (podcast)
[319] Why you should be using Pinterest in 2019 with Eve Tokens (podcast)
[372] How to build an engaged online audience (podcast)
[391] How to write better social media captions (podcast)

Connect with me on Twitter, Instagram, Facebook and LinkedIn

Jun 5, 2020

Do you ever have those days when you feel like you're all out of ideas for Instagram Stories? Or you've been posting Instagram Stories but you feel like your ideas are a bit stale and you'd love to shake them up a bit?

Maybe you've got a product or service launch coming up and you’d love to know some new innovative ways to talk about what it is that you do and promote your product or service?

Then listen to this podcast episode where I share 11 Instagram Story ideas to generate more sales in your business. With three of them I go into more depth and explain how you can construct the entire Instagram Story from beginning to end.

Discover how you can use Instagram Stories to start conversations and generate sales. Plus why getting people into your DM’s is key.

I’d love to know what you think.

{Click on the player above to listen to the podcast episode and/or read on for a detailed overview. Scroll down to the bottom to read the show notes including all the links mentioned in this episode}

Podcast shownotes

  • About my Instagram Success Academy (01:54)
  • Why Instagram stories are so powerful for sales conversations (2:42)
  • The difference between your Instagram grid and your Instagram Story (3:22)
  • Why asking for opinions/using polls on Instagram stories is great for making sales (08:21)
  • How to use your publicity shots in Stories and use voting polls (10:46)
  • How to create content about your behind-the-scenes on Instagram Stories (11:33)
  • How to use  behind-the-scenes on Instagram Stories for product or service businesses (12:15)
  • Examples of using before and after content in Instagram Stories (14:29)
  • How to use the grenade post as a video in Instagram Stories  (16:44)
  • How to use awareness days in your Instagram Stories (18:13)
  • The ideal length for an Instagram Story and how to keep people viewing & engaged (19:30)
  • How to ask for opinions to generate loads of engagement (20:46)
  • How to construct a day in the life Instagram story and examples of what to post (24:10)
  • How to avoid frustrating your Instagram story viewer (26:57)
  • What to put in a getting to know you Instagram Story and what you must include (27:21)
  • How to create an Instagram Story to promote and get people in your DM’s (29:52)
  • Why you should get people to DM you rather than send them to your website (32:58)
  • About my Instagram Success Academy (34:25)

Resources

Join my Instagram Academy Course here

Janetmurray.co.uk/podcastfinder

Join my Build Your Online Audience Programme

Other podcast episodes

[362] How to grow your Instagram following to 27K fast (podcast)
[379] How to grow your Instagram posts by 1K in 30 days (podcast)
[385] How to sell on Instagram Stories (without feeling sleazy) (podcast)
[391] How to write better social media captions (podcast)
[392] How to get more engagement on Instagram (podcast)

Masterclass - How to generate passive income in your business

Masterclass - How to plan sell and launch an online Webinar or Masterclass for your business 

Masterclass - How to turn your in-person services into online offerings

Masterclass - How to launch a playbook for your business

How to write social media posts that sell (online masterclass)

Content Planning Masterclass

Join the Media Diary Owners Club 

How to add closed captions to your video using Rev and Kapwing

#2021Sorted Buy your ticket 

How to create a high-converting lead magnet course

Buy my book Your press release is breaking my heart

Rev.com*

Kapwing

Social Media Video Engagement Playbook

Social Media Engagement Playbook

Instagram Engagement Playbook

LinkedIn Content Strategy Playbook

Connect with me on Twitter, Instagram, Facebook and LinkedIn

May 30, 2020

Do you ever have a series of social media posts or marketing emails to write and find yourself wondering how you heck you can make the topic interesting? 

In this podcast episode, I share my secret strategy for turning 'boring' topics into super engaging content. 

It’s so simple, you’ll wonder why you didn’t think of it yourself. 

{Click on the player above to listen to the podcast episode and/or read on for a detailed overview. Scroll down to the bottom to read the show notes including all the links mentioned in this episode}

Podcast Shownotes

Resources

Sign up for my Daily Email

Join my Instagram Academy Course here

Janetmurray.co.uk/podcastfinder

Join my Build Your Online Audience Programme

My Emergency Response Plan

Masterclass - How to generate passive income in your business

Masterclass - How to plan sell and launch an online Webinar or Masterclass for your business 

Masterclass - How to turn your in-person services into online offerings

Masterclass - How to launch a playbook for your business

Other podcast episodes

[333]  39 surprisingly easy ways to increase your email subscribers (podcast)
[343] The three audiences you must build to create a successful online business (podcast)
[374] How to create a year's worth of content in one morning (podcast)
[386] The four types of content to create that will help you make more sales in 2020 (podcast)
[390] How to stop overthinking your content (podcast)
[391] How to write better social media captions (podcast)
[398] What sort of content should you create during a global crisis (podcast)
[399] How to build your online audience during a global crisis (podcast)
[405] The secret to creating bingeworthy content (podcast)

[Bonus] How to turn your in person services into online offerings (podcast)
[Bonus] How to generate income fast by creating a power hour for your business (podcast)

How to create an editorial calendar for your business (blog post)

How to write social media posts that sell (online masterclass)

Content Planning Masterclass

Join the Media Diary Owners Club 

Order your 2020 Media Diary here

Join my Build Your Audience Programme

How to add closed captions to your video using Rev and Kapwing

Join my get your podcast live in 60 days course 

#2021Sorted Buy your ticket 

How to create a high-converting lead magnet course

Buy my book Your press release is breaking my heart

Rev.com*

Kapwing

Social Media Video Engagement Playbook

Social Media Engagement Playbook

Instagram Engagement Playbook

LinkedIn Content Strategy Playbook

May 22, 2020

Ever felt that something in your mind is holding you back from growing your business and your online audience? Then you’ll love this podcast episode with performance and mindset coach Osmaan Sharif.

Osmann explains the common struggles that affect our mindset as entrepreneurs and how this can get in the way of building our audience.

Discover why you need to know your entrepreneurial super power and how this will help you identify the parts of your business that you should be focusing on and what you might need to let go.

Find out how aligning your values with your business goals will motivate you and help you achieve your goals and what happens to your mindset when they get too far out of synch.

He shares practical advice that you can apply in your business to deal with overwhelm, procrastination and perfectionism. Plus how 90 day goal setting can help us move forwards in business.

As always I'd love to know what you think.

{Click on the player above to listen to the podcast episode and/or read on for a detailed overview. Scroll down to the bottom to read the show notes including all the links mentioned in this episode}

Podcast Shownotes

  • About this podcast episode (3:12)
  • About Osmaan and how he helps entrepreneurs with mindset (4:27)
  • Why mindset is so important to business owners (6:49)
  • Why a past corporate background can hold people (9:15)
  • Why big goals can overwhelm you and hold you back (10:44)
  • Why expecting too much of yourself can overwhelm you (13:08)
  • Why perfectionism will hold you back and (14:22)
  • About the different entrepreneurial superpowers and how it can affect your strategy (17:11)
  • Why you need to focus on the parts of your business that you are good at (20:08)
  • What procrastination is really telling you about your business (21:40)
  • Why the wrong mindset can really affect your business (24:15)
  • Why being clear on your goal will stop holding you back  (28:03)
  • How ninety-day goals will help you move forward and focus (33:15)
  • Why shorter goals are better and flexibility is key for achievable goals (36:00)
  • How accountability will help you stay focused (37:15)
  • Why we need to align our values with what drives us forward (40:01)
  • How knowing your values and your goals will help you make decisions in your business (44:38)
  • Why we can struggle with what we think we should do and what we actually do (47:57)

Resources

Osmaan Sharif’s Rapid Transformation website

Find out more about your entrepreneurial superpower in this podcast episode:
[217] How to find your entrepreneurial superpower with Osmaan Sharif (podcast)

Sign up for my Daily Email

Join my Instagram Academy Course here

Janetmurray.co.uk/podcastfinder

Join my Build Your Online Audience Programme

My Emergency Response Plan

Masterclass - How to generate passive income in your business

Masterclass - How to plan sell and launch an online Webinar or Masterclass for your business 

Masterclass - How to turn your in-person services into online offerings

Masterclass - How to launch a playbook for your business

Other podcast episodes

[333]  39 surprisingly easy ways to increase your email subscribers (podcast)
[343] The three audiences you must build to create a successful online business (podcast)
[374] How to create a year's worth of content in one morning (podcast)
[386] The four types of content to create that will help you make more sales in 2020 (podcast)
[390] How to stop overthinking your content (podcast)
[391] How to write better social media captions (podcast)
[398] What sort of content should you create during a global crisis (podcast)
[399] How to build your online audience during a global crisis (podcast)
[405] The secret to creating bingeworthy content (podcast)

[Bonus] How to turn your in person services into online offerings (podcast)
[Bonus] How to generate income fast by creating a power hour for your business (podcast)

How to create an editorial calendar for your business (blog post)

How to write social media posts that sell (online masterclass)

Content Planning Masterclass

Join the Media Diary Owners Club 

Order your 2020 Media Diary here

Join my Build Your Audience Programme

How to add closed captions to your video using Rev and Kapwing

Join my get your podcast live in 60 days course 

#2021Sorted Buy your ticket 

How to create a high-converting lead magnet course

Buy my book Your press release is breaking my heart

Rev.com*

Kapwing

Social Media Video Engagement Playbook

Social Media Engagement Playbook

Instagram Engagement Playbook

LinkedIn Content Strategy Playbook

Connect with me on Twitter, Instagram, Facebook and LinkedIn

May 15, 2020

Want to know how to make content so good that it’s like your favourite show on Netflix where one show is never enough?

The sort of content that people just can’t get enough of and they want to binge on it.

Listen to this podcast episode where I explain how you can make your content bingeworthy and make people crave your content so much that they just can’t stop consuming it.

I explain why Netflix is SO addictive and how we can learn so much from it by applying the same principals. Discover how you can make your regular content be it email, podcast, YouTube or blog just as addictive as Netflix and people can’t wait to get their eyes (or ears) on it.

I share practical tips and tactics about how to make your content bingeworthy and why it’s so powerful if your content can do this.

Find out why our brains crave familiarity and how you can make your content irresistible.

As always I’d love to know what you think.

p.s Warning you might want to go on and listen to other episodes after this one.

{Click on the player above to listen to the podcast episode and/or read on for a detailed overview. Scroll down to the bottom to read the show notes including all the links mentioned in this episode}

My daughter and I have a serious Netflix habit.

We sit down at 10pm every night with a chocolate covered Oreo and cup of tea to get our ‘fix’.

Over the past few  months we’ve watched:

  • Tiger King
  • Spinning Out
  • Anne With An E
  • The Marvellous Mrs Maisel

Over the past few years we’ve watched the entire seven series of The Gilmore Girls - including the revival - several times. And I think we’re on our third time through Call The Midwife, which has seven series.

At 11pm we often end up bickering because my daughter wants to watch another episode. And it’s hard to play the responsible parent because I’m DYING to see the next one. If you think 11pm is late for a 14-year-old to go to bed, by the way…well I’ll tell you about that tomorrow.

From a behavioural science point of view, our behaviour follows a classic pattern of habit formation.

There is a cue (the time - 10pm)

There is a routine (the cup of tea and the chocolate Oreo)

There is a reward (the enjoyment of the show)

This is followed by a craving for the next show.

The reason Netflix shows are so addictive is because they flood us with the feel-good hormone dopamine, leaving us ‘hungry’ for the next show.

And there is so much we can learn from Netflix on how to make our own content more ‘binge worthy’.

For example, I’ve been publishing a new podcast every Friday for the past four years (cue). People often tell me they plan their dog walk/gym visit around this (routine). I know that if people have enjoyed the episode (reward) they’ll want to listen to others on a similar topic (craving). Which is why I often mention other relevant episodes on the show (and include them in the show notes).

And since I’ve been publishing my daily email on/around 7am each day (cue), people have started telling me it’s the first thing they read each day over their coffee (routine). If they’ve enjoyed the email (reward) they’ll be looking forward to the next one (craving). Which is why I sometimes hint at what I’m going to cover in the next one.

What does this mean for you? If you can make your content part of someone’s routine, you’ll find it much easier to build an engaged online audience.

So how do you do this?

A cue can be created by deciding on a regular day/date/time. For example, if people know you put a new podcast out every Friday, they can plan their activities around it. My podcast, daily email, podcasts, Boris

A routine can be established through a familiar format. Even this podcast has one. As human beings we like to know what to EXPECT.

We can learn a lot from the news/magazine shows.

Radio 4 - news on the hour, half hour, 15.

People watch Newsnight - Emily Maitlis reads the news, then there’s a few interviews

So my Daily email works because it’s the same every day.

The reward mostly comes from the enjoyment/value of the content. But there are other ways to reward people who engage with your content - for example reading out reviews/doing shout outs. When people feel seen, heard and appreciated, they’re far more likely to keep engaging with your content.

You can create cravings by telling people what’s coming up in the next post/show. Or referring to other related content they might find interesting.

Teasers or trailers e.g. daily emails - gave them the title...what is it going to be about?

On a platform like Youtube you can actively encourage people to binge on your content by creating playlists of videos on similar topics. On a blog, you can create round-up posts of blogs on similar topics. On a podcast you can record ‘seasons’ on specific topics to encourage people to listen to a bunch of episodes at once.

In psychology this is known as clustering.  People have a limited amount of space in their short-term memory. In fact, most people can only remember around seven pieces of information at a time. So planning/organising your content in this way can make it easier for people to consume (and binge) on your content.

Clustering doesn’t only apply to how you plan your content - but also how you present it too i.e. how you design and lay out your content to increase memory retention.

One way to do it is by grouping similar topics together -- either under numbered bullet points or with different header sizes.

Besides being much easier to scan, your content will be much easier to remember and recall down the road -- especially if you’re creating long form content.

In BYOA we look at other psychological principles

Reciprocity

Social Proof

Paradox of choice

Podcast Shownotes

  • About my Build Your Online Audience programme (02:10)
  • Why routines, cues and rewards are so important when creating bingeworthy content (3:55)
  • How we can learn a lot about our content from Netflix (06:05)
  • Why it’s so powerful to crate content that becomes part of someone's routine. (08:03)
  • How my daily email has become a part of people’s routine and sparks conversation (09:52)
  • How you can create bingeworthy content in your business (10:36)
  • How to create a cue and make people expect your content (11:23)
  • Why you need to create familiar content to create a routine for people  (12:41)
  • Why our brains love familiarity and how you can use this to get people to love your content (15:20)
  • How to create the reward in your content by making it good and using shout outs (17:45)
  • How podcasters reward their listeners (18:50)
  • How to get people to crave your content (20:14)
  • How to use teasers to get people to crave your content (21:09)
  • How to create make your content bingeworthy on YouTube (22:36)
  • How to use clustering to make people consume more of your content (23:09)
  • Why you should plan your content in groups or seasons to encourage bingeing (23:30)
  • Tweaks you can make to your  content to see if it is bingeworthy (24:37)
  • About my Creating Bingeworthy Content Class (25:42)

Resources

Sign up for my Daily Email

[395] How to write addictive email copy with Rob & Kennedy (podcast)
[401] How often should you email your list (podcast)

Join my Instagram Academy Course here

Janetmurray.co.uk/podcastfinder

Join my Build Your Online Audience Programme

My Emergency Response Plan

Masterclass - How to generate passive income in your business

Masterclass - How to plan sell and launch an online Webinar or Masterclass for your business 

Masterclass - How to turn your in-person services into online offerings

Masterclass - How to launch a playbook for your business

Other podcast episodes

[333]  39 surprisingly easy ways to increase your email subscribers (podcast)
[343] The three audiences you must build to create a successful online business (podcast)
[374] How to create a year's worth of content in one morning (podcast)
[386] The four types of content to create that will help you make more sales in 2020 (podcast)
[390] How to stop overthinking your content (podcast)
[391] How to write better social media captions (podcast)
[398] What sort of content should you create during a global crisis (podcast)
[399] How to build your online audience during a global crisis (podcast)

[Bonus] How to turn your in person services into online offerings (podcast)
[Bonus] How to generate income fast by creating a power hour for your business (podcast)

How to create an editorial calendar for your business (blog post)

How to write social media posts that sell (online masterclass)

Content Planning Masterclass

Join the Media Diary Owners Club 

Order your 2020 Media Diary here

Join my Build Your Audience Programme

How to add closed captions to your video using Rev and Kapwing

Join my get your podcast live in 60 days course 

#2021Sorted Buy your ticket 

How to create a high-converting lead magnet course

Buy my book Your press release is breaking my heart

Rev.com*

Kapwing

Social Media Video Engagement Playbook

Social Media Engagement Playbook

Instagram Engagement Playbook

LinkedIn Content Strategy Playbook

Connect with me on Twitter, Instagram, Facebook and LinkedIn

May 8, 2020

If you’re like most business owners I know the idea of emailing your list each day might seem crazy. Won’t people get sick of hearing from you every day? Won’t you lose all your subscribers?

I recently started sending a daily email to my list and, in this podcast episode, I share the surprising results.

Even if you have no intention of sending a daily email to your audience, this episode will give you ideas and inspiration for what to write in your emails so you can build a closer relationship with your audience.

This is probably one of my most personal podcasts and I share a lot of my business and what inspires me to write.

I’d love to know if it inspires you.

{Click on the player above to listen to the podcast episode and/or read on for a detailed overview. Scroll down to the bottom to read the show notes including all the links mentioned in this episode}

Here's five great reasons to email your list regularly with practical tips on how to get into the habit of writing every day and why it will make you a better writer.

1.You’ll develop a daily writing habit (which will help you get better at writing)

People often tell me they struggle with writing copy for their business. Writing an email newsletter, sales pages - or sometimes even a simple social media post - can paralyse them for weeks. And this isn’t just newbies. I hear this from experienced business owners too.

But like everything, writing is about practice. And the more you do it, the easier it gets.

My friend Kennedy started sending a daily email to his list because he’s dyslexic and wanted to get better at writing.

He’s been doing it for two years now. But if you read his stylish, entertaining emails, you’d NEVER guess (and, yes, it was Kennedy who gave me the idea for MY daily email).

Which is why developing a daily writing practice is such a powerful thing to do - even if (like me) you're already a confident writer.

I get up at 5am and make coffee. Then I write my daily email, then my Instagram post, followed by any social media copy, email marketing copy, Facebook ads I have to write. And - apart from a daily team meeting at 10.45am - I don’t do any meetings or coaching calls until midday. I just write/create content.

Why do I do it this way? Because I believe it’s easier to write when you first wake up - when your mind is uncluttered by the worries of the day and - crucially - there are no interruptions.

And while I never suffer from writer’s block (which is what 18 years in journalism does for you), I do write better copy when I’m feeling inspired.

Now I’m not saying you should get up at 5am every day and write a daily email, like me and Kennedy (who’s also an early riser). But developing a writing routine - where you write and/or journal at a certain time of day (ideally first thing) is one of the most powerful ways to improve your writing and/or creativity in general.

2. You’ll develop a bank of content you can repurpose into other things

Since I started my Daily Email in April 2020,  I’ve racked up a cool 13,000 words of copy that can be repurposed into social media posts, email marketing copy and Facebook ads.

I recently created a whole series of Facebook ads for my new Instagram course from ‘daily email’ copy - and a bunch of marketing emails. And I’d much rather have a bank of good writing to draw from, than force myself to write an eight-part email marketing sequence when I’m not feeling it.

In fact, I actually repurposed some daily email copy to create this podcast episode and blog post.

3. You’ll develop a deeper relationship with your audience

Since I’ve been sending my daily email I’ve been getting tons of emails back from people who resonate with the stories/experiences in my emails. Being more vulnerable and sharing some of the downsides of being an entrepreneur has resonated particularly strongly. For example, when I shared the contents of the email below, I got a flurry of emails in return from people who'd also had shirty emails from clients - so they could relate to my story.

Your emails are constant. Quite annoying. And very pushy. I buy your social media diary because it is helpful. I do not expect to be literally bombarded daily. And some of them are highly inapproriate, very 80's salesy (not how the world works these days) and even for someone who is all about the business and all about marketing and sales, verging on rude in their tone and somewhat patronising/look at me how wonderful I am, at times. Feedback I hope is useful. I will buy the diary again but please remove me from mailing and marketing lists.

4. You’ll sell more of your products/services

When I invite people to sign up for my daily email, I make it clear that I might mention relevant products/services. In fact I put a link to a product/service in pretty much every email. And people buy.

5. It’s a form of therapy 

I also see writing as a form of therapy. So while writing the daily is (I hope) helpful for my audience. It’s also a way of helping me process my experiences and emotions. Some people journal...I write my daily emails.

If you have kids or other responsibilities, it’s easy to tell yourself that you don’t have time. Or that it would be ‘impossible’ to find 15 minutes to write each morning.

But where there’s a will there’s always a way, right?

Podcast shownotes

  • About my Instagram Success Academy (01:26)
  • What inspired me to start a daily email (3:55)
  • How to develop a daily writing habit and why it’ll make you a better writer (5:55)
  • How to find the right time for your writing  and why you should make it regular (8:40)
  • How you can batch create your content for your emails (9:28)
  • Why you'll get better responses if you write about current events (12:15)
  • Why you don’t have to get up at 5am to be successful (13:38)
  • How to create social media content by repurposing your daily emails (14:21)
  • How I organise my content/topics and themes for my daily email (15:40)
  • Why you can’t force your writing (18:25)
  • How I’ve used my daily email copy in this podcast (19:28)
  • How sending a daily email can deepen your relationship with your audience (20:25)
  • Examples of daily emails that have created a conversation (22:05)
  • How sharing content that makes people feel something will connect with them (25:28)
  • How my daily emails have prompted  engagement in my paid membership group (30:11)
  • Why sending a daily email will help you sell more (31:32)
  • Why writing every day can be great therapy (32:33)
  • Tips for getting your daily emails right  (34:54)
  • Why you should always check your email open rates (37:35)

Resources

Sign up for my Daily Email

Rob & Kennedy Podcast

[395] How to write addictive email copy with Rob & Kennedy (podcast)
[401] How often should you email your list (podcast)

Join my Instagram Academy Course here

Janetmurray.co.uk/podcastfinder

Join my Build Your Online Audience Programme

My Emergency Response Plan

Masterclass - How to generate passive income in your business

Masterclass - How to plan sell and launch an online Webinar or Masterclass for your business 

Masterclass - How to turn your in-person services into online offerings

Masterclass - How to launch a playbook for your business

Other podcast episodes

[333]  39 surprisingly easy ways to increase your email subscribers (podcast)
[343] The three audiences you must build to create a successful online business (podcast)
[374] How to create a year's worth of content in one morning (podcast)
[386] The four types of content to create that will help you make more sales in 2020 (podcast)
[390] How to stop overthinking your content (podcast)
[391] How to write better social media captions (podcast)
[398] What sort of content should you create during a global crisis (podcast)
[399] How to build your online audience during a global crisis (podcast)

[Bonus] How to turn your in person services into online offerings (podcast)
[Bonus] How to generate income fast by creating a power hour for your business (podcast)

How to create an editorial calendar for your business (blog post)

How to write social media posts that sell (online masterclass)

Content Planning Masterclass

Join the Media Diary Owners Club 

Order your 2020 Media Diary here

Join my Build Your Audience Programme

How to add closed captions to your video using Rev and Kapwing

Join my get your podcast live in 60 days course 

#2021Sorted Buy your ticket 

How to create a high-converting lead magnet course

Buy my book Your press release is breaking my heart

Rev.com*

Kapwing

Social Media Video Engagement Playbook

Social Media Engagement Playbook

Instagram Engagement Playbook

LinkedIn Content Strategy Playbook

Connect with me on Twitter, Instagram, Facebook and LinkedIn

May 1, 2020

Would you love to know how you to build your audience using competitions and giveaways?

If you've ever wondered how to run a competition or giveaway and how you can use this to build your audience on social media - then you'll love this podcast episode - with Mark Simpson founder of Boostly and worldwide Facebook group the Hospitality Community.

Mark explains step by step how you can build your online audience by using giveaways and competitions on Facebook and Instagram

Discover how you can use competitions to get people from your Facebook page and onto your email list. He explains how to make your competition post go viral with clever copy and posting tactics. And how to make sure you don't fall foul of Facebook regulations by using the right copy.

Find out how you can use competitions or giveaways to build an audience in any industry and how you can use them to create a buzz when you're launching a new product or service.

Mark shares so much in this podcast episode including his tried and tested 5-day formula for creating and running successful competitions and giveaways on Facebook and Instagram.

Plus he shares the exact copy for Facebook and Instagram competition/giveaway posts so that you don’t have to create it yourself.

I hope you're as excited by this podcast as I am and I'd love to know what you think.

{Click on the player above to listen to the podcast episode and/or read on for a detailed overview. Scroll down to the bottom to read the show notes including all the links mentioned in this episode}

Podcast shownotes

  • About this podcast episode (4:35)
  • How Mark’s business evolved and how he started his business (8:02)
  • Background to Mark and his Facebook group (13:02)
  • Why competitions help the Facebook algorithm (18:23)
  • Why building Facebook followers through giveaways works (20:32)
  • Key things you have to do when running a Facebook competition (21:57)
  • Why the image is really important in a Facebook competition (22:30)
  • Why the first few lines of your copy are really important in your competition post (22:56)
  • Why you must get your giveaway T&C’s right (24:12)
  • How to be clever with your copy and get people to share your post (24:50)
  • How to choose a competition prize (and why it doesn’t have to be your product/service) (30:40)
  • How to think creatively about images (even if you don’t have a beautiful product) (35:30)
  • Why you must be present on social media after you launch (39:01)
  • How to get more eyes on your competition posts (and how much you should post) (41:09)
  • Marks 5-day formula for running a competition and what you should do daily (44:08)
  • How to get people onto your email list from your competition (47:58)
  • How to use peoples competition excitement to make a sale (49:23)
  • Why the competition strategy will work for building your audience (53:20)
  • How to use a competition/giveaway to launch a product or service (55:24)
  • How to access the dropbox folder with the competition templates (57:24)

Resources

Connect with Mark on Instagram

Mark's Boostly podcast

Access Marks FREE 5 day competition copy here: boostly.co.uk/janetmurray

Join my Instagram Academy Course here

Janetmurray.co.uk/podcastfinder

Join my Build Your Online Audience Programme

My Emergency Response Plan

Masterclass - How to generate passive income in your business

Masterclass - How to plan sell and launch an online Webinar or Masterclass for your business 

Masterclass - How to turn your in-person services into online offerings

Masterclass - How to launch a playbook for your business

Other podcast episodes

[343] The three audiences you must build to create a successful online business (podcast)
[374] How to create a year's worth of content in one morning (podcast)
[378] How to use hashtags to build your online audience (podcast)
[379] How to grow your Instagram posts by 1K in 30 days (podcast)
[386] The four types of content to create that will help you make more sales in 2020 (podcast)
[390] How to stop overthinking your content (podcast)
[391] How to write better social media captions (podcast)
[392] How to get more engagement on Instagram (podcast)
[398] What sort of content should you create during a global crisis (podcast)
[399] How to build your online audience during a global crisis (podcast)
[400] How to build a large audience for your blog, vlog or podcast (podcast)
[Bonus] How to turn your in person services into online offerings (podcast)
[Bonus] How to generate income fast by creating a power hour for your business (podcast)

How to create an editorial calendar for your business (blog post)

How to write social media posts that sell (online masterclass)

Content Planning Masterclass

Join the Media Diary Owners Club 

Order your 2020 Media Diary here

Join my Build Your Audience Programme

How to add closed captions to your video using Rev and Kapwing

Join my get your podcast live in 60 days course 

#2021Sorted Buy your ticket 

How to create a high-converting lead magnet course

Buy my book Your press release is breaking my heart

Rev.com*

Kapwing

Social Media Video Engagement Playbook

Social Media Engagement Playbook

Instagram Engagement Playbook

LinkedIn Content Strategy Playbook

Connect with me on Twitter, Instagram, Facebook and LinkedIn

Apr 24, 2020

Are you feeling frustrated with your Instagram growth?

In this episode, I share the surprising reason your account isn’t growing (even though you’re posting consistently, using relevant hashtags and/or spending time engaging on other peoples’ accounts). And show you how to fix it. 

{Click on the player above to listen to the podcast episode and/or read on for a detailed overview. Scroll down to the bottom to read the show notes including all the links mentioned in this episode}

If you’re struggling to attract new followers to your Instagram content, you may think it’s because you haven’t nailed your strategy. You need to post more often/consistently. You need to find the right time of day to post. You need to find the right hashtags to attract your ideal/clients.

But while honing these strategies can help, there is one fundamental thing you have to be able to do to grow your following. If you can’t do this, you’ll struggle to grow your audience - regardless of any strategies you try.

So what is this magic thing you must be able to do?

You have to be able to connect emotionally with your audience.

Your content needs to make people stop in their feed,

And it needs to make them feel something. For example:

  • Empathy (because they’ve had a similar experience)
  • Amusement (because you’ve made them laugh)
  • Anger/frustration (because they disagree with you)

If you want people to take the time to stop and read your post. If you want people to hit ‘save’ or ‘share’ - or leave you a comment - it has to hit them right in the heart.

It if doesn’t, they’ll just keep on scrolling.

So how do you know your content is hitting the spot? More people will be liking, commenting on and sharing your content for sure. But what will really show your content is hitting the spot is when people leave comments like:

‘This really resonates with me.’ 

‘I feel like you’re inside my head.’

‘I was just thinking this earlier. 

So how do you create this kind of content? Keep reading and you’ll find out.

1.Study your competitors’ content

Take a look at the account of some key competitors that are getting good engagement and growth on their account.

How are they engaging their audience emotionally?

Natalie Lue - everything we do is about making us feel better. So if we can make our audience feel better about themselves they’ll love us for it.

Lifestyle envy (personal/work)Hannah Otto, The Annaedit, Brand Stylist

Humour:  Alyssa Limperis, Simon Holland, Glitterbeards, Paul Flaart

Empathy: Matt Haig, Jamie Tworkowski (Jamie T), Helen Marie

Reassurance/encouragement: Boss Babe, me

Challenge: polarising content - don’t see so much on Instagram

People need to SEE themselves in your story - even if they haven’t had that exact experience.

2. Look at what’s done really well for you (and do more of it) 

For example, I have a recent post: Don’t take criticism from people you wouldn’t take advice from.

In the caption I talked about how people email me with ‘advice’ on email marketing - even though they don’t have

1,333 likes

1086 shares

640 saves

3. Curate content 

I’ve just been looking at my top ten performing Instagram posts of the past year.

My best performing post got:

  • 2,663 likes
  • 5,920 shares
  • 28,933 impressions

PLUS it’s been saved 2,495 times, landed me 912 new followers and 90% of people who saw the post weren’t even following me in the first place.

Pretty mind-blowing, right?

Well here’s the interesting thing.

Only ONE of my ten best-performing Instagram posts was actually created by ME (number 10 as it happens). The rest of the posts (including this one) were originally created by other people. I was simply resharing them.

In the last six months I’ve more than doubled my Instagram following from 6.5k to over 15k and content curation (sharing other peoples’ content) has been a big part of my strategy.

The way I see it, there is so much great content out there already - created by people who are more eloquent, funny and/or talented than I could ever be.

So instead of dishing up my rather mediocre content, why not introduce my audience to the best of the best?

That way I can focus on giving them exactly what they need: funny, inspiring, poignant, polarising...whatever it is they need to hear at any given time.

Without having to come up with a single idea myself.

And in doing so, I’m not just growing my own Instagram account. I’m helping to grow other peoples’ too.

Which is a win-win all round, right?

Of course there is an art to content curation (including how to credit those whose content you share). Which is why I’ve devoted a whole section to it in my new Instagram course, which starts in May.

But not only can content curation save you tons of time...it can also help you improve the quality of your content.

Which is why I’d love you to give it a try (tip: it doesn’t just work on Instagram)

 

Podcast shownotes

  • About my Instagram Success Academy (01:54)
  • Why you have to hit people emotionally with your content on Instagram (4:08)
  • Why your Instagram content needs to make people feel something to stop them scrolling (6:11)
  • Why your Instagram feed needs to look visually appealing (8:55)
  • Questions to ask yourself about your Instagram feed (9:50)
  • What your Instagram content needs to make people feel (10:56)
  • Why engagement is more important than a large following on Instagram (11:55)
  • When you’ll know that your Instagram posts are hitting the mark (12:20)
  • How to research the right content by looking at your competitors (13:47)
  • Why making your audience feel better will make them want to follow you (15:45)
  • Five ways you can engage your Instagram audience emotionally (16:40)
  • How to use aspirational lifestyle posts to make people stop and look (16:42)
  • How to use humour to connect with your audience (19:03)
  • Examples of how to use empathy to reassure and encourage people (21:54)
  • How to think about the content from your audience's point of view (24:31)
  • Why you need to be flexible in your Instagram content (25:27)
  • Why you might need to be careful with challenging content or content that shames (26:07)
  • Why people need to be able to see themselves in your content (29:40)
  • Why you should have a look through your content and see what has done well (30:04)
  • Why using other people’s content will grow your followers (and save you time) (34:53)
  • Why your content and emotional connection is at the heart of everything you do (37:09)

Resources

Join my Instagram Academy Course here

 Natalie Lue Instagram

Janetmurray.co.uk/podcastfinder

Join my Build Your Online Audience Programme

My Emergency Response Plan

Masterclass - How to generate passive income in your business

Masterclass - How to plan sell and launch an online Webinar or Masterclass for your business 

Masterclass - How to turn your in-person services into online offerings

Masterclass - How to launch a playbook for your business

Other podcast episodes

[343] The three audiences you must build to create a successful online business (podcast)
[362] How to grow your Instagram following to 27K fast (podcast)
[374] How to create a year's worth of content in one morning (podcast)
[378] How to use hashtags to build your online audience (podcast)
[379] How to grow your Instagram posts by 1K in 30 days (podcast)
[386] The four types of content to create that will help you make more sales in 2020 (podcast)
[390] How to stop overthinking your content (podcast)
[391] How to write better social media captions (podcast)
[392] How to get more engagement on Instagram (podcast)
[398] What sort of content should you create during a global crisis (podcast)
[399] How to build your online audience during a global crisis (podcast)
[400] How to build a large audience for your blog, vlog or podcast (podcast)
[Bonus] How to turn your in person services into online offerings (podcast)
[Bonus] How to generate income fast by creating a power hour for your business (podcast)

How to create an editorial calendar for your business (blog post)

How to write social media posts that sell (online masterclass)

Content Planning Masterclass

Join the Media Diary Owners Club 

Order your 2020 Media Diary here

Join my Build Your Audience Programme

How to add closed captions to your video using Rev and Kapwing

Join my get your podcast live in 60 days course 

#2021Sorted Buy your ticket 

How to create a high-converting lead magnet course

Buy my book Your press release is breaking my heart

Rev.com*

Kapwing

Social Media Video Engagement Playbook

Social Media Engagement Playbook

Instagram Engagement Playbook

LinkedIn Content Strategy Playbook

Connect with me on Twitter, Instagram, Facebook and LinkedIn

Apr 17, 2020

‘How often should I email my list?’ 

This is probably one of the most common questions I get asked about email marketing. 

The rather unsatisfactory answer is ‘it depends’ - on all sorts of factors, including how often you usually email your list, what’s going on in your business at the time and what your goals are. 

But what I can tell you is that you are almost certainly emailing your list less than you should - and missing out on sales as a result.

In this podcast episode, I tackle the question of how often you should be emailing your list - and share the key email sequences every business owner should have. 

{Click on the player above to listen to the podcast episode and/or read on for a detailed overview. Scroll down to the bottom to read the show notes including all the links mentioned in this episode}

 

1. The 'delivery/welcome' sequence 

This is the sequence of emails you send someone when they join your email list.

If they have signed up via a free lead magnet (i.e. a resource you create specifically with the intention of getting people to join your list), I’d suggest sending a series of 3-5 emails where you break down the content of your lead magnet and give additional value. I generally refer to this as a ‘delivery sequence’.

So for example with my 23 Social Media Ideas lead magnet, I send five follow up emails (across four days). The first - which should land immediately after they subscribe to the lead magnet - is to deliver the lead magnet.

The second - sent around 24 hours later - asks subscribers to email back and let me know if they received the email ok. This can help troubleshoot any potential problems with spam (once a new subscriber emails me back, their email provider recognises us as ‘friends’ - which means my content is less likely to end up in spam).

The next three delve deeper into the problem the lead magnet solves (not being able to come up with engaging content ideas). I share three types of post (one each day): the question post, the ‘story’ post and the ‘grenade’ post.  In this email I make a sales offer to a product/service that feels like the natural ‘next step’ to the lead magnet. This may or may not lead into a sales sequence.

I may also make a ‘soft’ sales offer in the p.s. of the second or third email (or both).

If people are joining your list for another reason i.e. you just have a general ‘sign up’ email, I’d recommend a 3-5 email ‘getting to know you’ sequence where you talk a little bit about what to expect from being on your list and help people get to know you better.

You should also create a welcome sequence for people who buy one of your products/services. For a coaching/membership programme - where you’re going to be working with people over a longer period of time - I’d recommend a 3-5 day ‘tour’. In my Build Your Online Audience Programme, you get a ‘tour’ of the membership (including the site/resources and team). For an online course, masterclass or playbook I’d generally keep it shorter.

2. The ‘sales sequence’ 

This is the sequence of emails you send someone to promote a paid product/service. This can be anything from an online masterclass to a playbook to an online course.

The length of your sales sequence really depends on the product/service you’re selling, but, personally, I wouldn’t recommend sales campaigns that run for longer than 5-7 days - with some kind of scarcity built in - otherwise people can start to zone out.

I’d recommend sending at least one email every day, with at least 2-3 emails on the last day. I’d also recommend creating a ‘looked not bought’ sequence - which you send to those who have clicked on the link to purchase (more on that later).

However, the length of your campaign can depend on the product/service you’re selling. For example, I have a four day email sequence I use for online masterclasses, which I generally start three days before the day of the masterclass. If I start to promote any earlier, I find people forget about the masterclass.

3. The ‘looked not bought’ sequence

One of the biggest mistakes I see people making with their email marketing, is not asking people why they didn’t buy. While it can be uncomfortable to ask, it can also be an opportunity to convert someone who might otherwise have walked away.

The reasons people don’t buy are varied and complex. Some people have unanswered questions, but for whatever reason they don’t ask. Others have a fundamental misunderstanding about the product/service - which can be down to missing/misleading information on your sales page, for example. A few have decided the product/service is not for them based on an incorrect assumption.

For example, lots of my customers/clients convince themselves my services are not suitable for product-based businesses - even though I do my best to stress this in my marketing and use relevant testimonials.

In many cases, when you provide subscribers  with the information they need, they will decide to buy.  Even if they don’t, at least they’ve had all the information they need to make a decision (which means they may still buy at a later date).

But if you’re not brave enough to ask the question, you’ll never know. Which means you’re almost certainly missing out on sales.

This is why it’s vital to have a Looked Not Bought sequence in every email campaign you create where you simply say something like: I noticed you’d been checking out x product/service but haven’t yet bought. Let me know if you have any questions.

Sometimes people can feel nervous about voicing their concerns. This is why it can be helping to give a list of typical reasons people have given for not buying.

  • I don’t have the budget right now
  • I’m worried I don’t have the time
  • I’m worried it’s too early on in my business

If you would like to see my Top 10 podcasts then head to my Podcast Finder and my messenger bot will make some suggestions. 

 

Podcast shownotes

  • About my daily email (2:45)
  • About this podcast episode (4:07)
  • How to send a delivery/welcome email sequence when someone joins your list (5:02)
  • How to use lead magnets to get people to sign up to your email list (5:24)
  • Why a sign-up box on your website won't get people to join your email list (7:41)
  • How to follow up with an email delivery sequence after sending a lead magnet (8:03)
  • How to make sure that people have got your download and avoid the spam folder (09:50)
  • How to get people to email you back and build a relationship (11:45)
  • Why you need an email structure and set templates (13:50)
  • How to move people onto your sales sequence email list (15:20)
  • How to use scarcity in your email marketing and why it focuses peoples minds (16:26)
  • How often you should email people in an email sales sequence (19:38)
  • How to make sure people don't unsubscribe from your whole list (21:09)
  • Why I only have a four day lead-in for sales for my masterclass (23:12)
  • The 3 types of email that you can put in your email sales sequence (23:37)
  • Why emailing people who have looked but not bought will help your sales (25:15)
  • Examples of how to follow up with people if they haven’t bought from you (28:21)
  • Why you need to become part of peoples routine (31:04)

Resources

janetmurray.co.uk/podcastfinder

Join my Build Your Online Audience Programme

My Emergency Response Plan

Masterclass - How to generate passive income in your business

Masterclass - How to plan sell and launch an online Webinar or Masterclass for your business 

Masterclass - How to turn your in-person services into online offerings

Masterclass - How to launch a playbook for your business

Other podcast episodes


[333] 39 surprisingly easy ways to build your email list (podcast)
[334] How to build a large audience without paid advertising with Callie Willows (podcast)
[335] How to create a high converting lead magnet (podcast)
[348] How to write social media posts that sell (podcast episode)
[359] How to create an email newsletter that people look forward to receiving (podcast)
[360] How to get people to open your emails (podcast)
[375] How to get your first 1K email subscribers (podcast)
[395] How to write addictive email copy with Rob & Kennedy (podcast)
[398] What sort of content should you create during a global crisis (podcast)
[399] How to build your online audience during a global crisis (podcast)
[400] How to build a large audience for your blog, vlog or podcast (podcast)
[Bonus] How to turn your in person services into online offerings (podcast)
[Bonus] How to generate income fast by creating a power hour for your business (podcast)

How to write social media posts that sell (online masterclass)

Content Planning Masterclass

Join the Media Diary Owners Club 

Join my Build Your Audience Programme

How to add closed captions to your video using Rev and Kapwing

#2021Sorted Buy your ticket 

How to create a high-converting lead magnet course

Buy my book Your press release is breaking my heart

Rev.com*

Kapwing

Instagram Engagement Playbook 

Social Media Video Engagement Playbook

Social Media Engagement Playbook

LinkedIn Content Strategy Playbook

Connect with me on Twitter, Instagram, Facebook and LinkedIn

Apr 10, 2020

Publishing regular content on a blog, vlog or podcast can be a great way to build your online audience. 

My podcast The Janet Murray Show gets around 35k downloads per month, consistently ranks top of the UK podcast charts for marketing and is the biggest driver for leads and sales in my business. Which is why I’ve invested a huge amount of time and resources into building my podcast audience since I launched in 2015. 

But just having a blog, vlog/Youtube channel or podcast isn’t enough. People won’t automatically find your content, just because it’s out there. You need to invest time and resources building an audience for that content. 

And while the platforms might be different, the audience-building strategies will be the same - regardless you have a blog, Youtube channel, Facebook Live Show or podcast. 

Which is why, in my 400th episode of the podcast I want to share my top audience building strategies with you. 

{Click on the player above to listen to the podcast episode and/or read on for a detailed overview. Scroll down to the bottom to read the show notes including all the links mentioned in this episode}

1. Consistency

  • Show up regularly
  • Make a public commitment
  • Become part of peoples’ routine
  • Promotion strategy 
  • Promote every episode more than you think 

It sounds obvious, but showing up regularly is key. I launched my podcast The Janet Murray Show back in 2015 and I’ve never missed an episode. 

I started out publishing a new episode every Friday. For a few years I published two episodes a week (one solo show midweek and one interview episode first thing on a Friday). So on the odd occasion my podcast has gone live later than usual, people have actually messaged me to ask me where it is. 

If you struggle with consistency, I’d recommend making a public commitment to posting your new episode/post on a particular date/time e.g. Friday. This gives you accountability (if you’ve promised something publicly, it’s much harder not to do it). It also helps get your audience familiar with your publishing schedule, which means consuming your content can become part of their routine. For example, my podcast listeners often tell me they listen to the latest episode of my podcast on the school run, when they’re cleaning their house on a Saturday or out for a run on a Sunday morning. 

Becoming part of peoples’ routine is a sign you’re building an engaged and loyal audience. 

Consistency also matters when it comes to the promotion of your blog/vlog or podcast. Most content creators I know vastly underpromote their content. They publish a new episode/post, make a few ‘announcement’ posts about it on social media, then move onto their next piece of content.

If you want to build an audience for your blog/vlog/podcast, you need to treat every new post/episode as a launch, which means creating a promotion strategy that you rinse and repeat every time (and add to as time goes on). For example, when my podcast goes live on a Friday I email my list, create some kind of announcement on my Facebook messenger and do an Instagram Story. This is followed up with multiple pieces of social media content across the week. We also regularly promote episodes from my back catalogue. This means finding different ways to talk about the same episode (more on that later). 

While there is always more you can do (there’s still lots more I could do to promote each episode) a good rule of thumb is this: promote each episode way more than you feel comfortable with and you’ll probably have it about right. 

2. Collaboration 

  • Invite people onto your podcast, FB Live, Youtube, guest blogs
  • Don’t be fooled about the big cheese - smaller often better
  • Get on other peoples’ podcasts etc
  • Speaking, guest teaching, press 

One of the quickest ways to build your own audience is to get in front of other peoples’. This is why inviting guests on your podcast, Facebook Live or Youtube show - or inviting people to guest blog on your website - can be a great way to build your audience. When you do this, they are likely to share that content with their own audience, which means people will want to find out more about you. 

It’s often assumed that collaborating with people with bigger audiences than your own is the best strategy. Personally I’ve found that collaborating with people with smaller, engaged audiences can often be more effective than the big names in my industry. This is because people who already have a large audience may not have the time - or inclination - to share your podcast episode/Youtube interview. Whereas someone with a small, but engaged audience will share the heck out of your content - and do it with so much enthusiasm -you may find you get better results. 

Creating guest content for other peoples’ platforms - those with similar audiences to yours - is another great way to build an audience for your own content. Here’s how to pitch yourself as a podcast guest (these tips apply to pitching yourself for anything).

Speaking at live events, teaching guest classes and taking part in virtual summits or webinars can be another great way to grow your audience. Although I would not recommend paying to be part of virtual summits - unless there is a very compelling reason to do so (and evidence that you will get a return on investment). 

Getting press coverage can be another great way to build your audience - as long as your call-to-action sends people to your blog/vlog or podcast (more on that later). 

3. Conversation

  • Post and flee
  • Want to get people talking in public about your content
  • Start conversations then give link
  • Different angles 
  • Tagging 
  • Make time to engage

One of the biggest mistakes I see bloggers, vloggers and podcasters making is what I refer to as ‘post and flee’ i.e. they post a few announcement posts about their blog/vlog or podcast on social media then and do nothing else until the next one comes out.

Recommendations are powerful. Public recommendations are even more powerful. So, if you can generate public conversations about your content, people are much more likely to want to check it out. 

So instead of posting announcements about your latest blog, vlog or podcast, ask questions that relate to the topic of your podcast.

For example, if I have a new podcast episode coming out on how to get more engagement on Instagram I will start by asking questions to pre-qualify people who might be interested in listening to that podcast e.g. how would you rate your engagement on Instagram, are you interested in learning strategies on how to increase your Instagram engagement. Then I will share the link with people who have demonstrated an interest in the topic. 

While that might seem like more work, it’s more effective because you’re getting that content into the hands of people who actually need it. And those people are far more likely to share. 

I might also post some polarising content - for example asking people if they believe the algorithm is to blame for poor engagement on Instagram or poor content. 

If you don’t know what the algorithm is, by the way, it’s the complicated - and super top secret - mathematical equation Facebook uses to determine how many people your content is shown to). 

Across the course of a week, I will find different ways to talk about that same piece of content - looking at different angles/subtopics in different formats e.g. audiograms, posts, memes, videos. 

Tagging people in - for example, people you’ve mentioned in your blog/vlog or podcast - can be another great way to get engagement. When you mention people, they’re often happy to comment, like and share. 

Using a social media scheduler is fine, but if you don’t make time to engage with your followers, your audience will not grow. 

4. Grow your audience on social media

You might not want to hear this, but the more followers you have on social media, the easier it will be to grow the audience for your blog, vlog or podcast. The more of the right followers that is. Which is why it’s important to focus on growing your following - and your engagement - on at least one social media platform. 

You can join my Build Your Online Audience programme here

5. Give one call-to-action 

If you want to grow your audience for a blog/vlog or podcast, another powerful thing you can do is issue a single call-to-action. So every time you write a guest blog, do some guest teaching, are interviewed in a podcast, send people to your blog/vlog or podcast. Add a banner to all your social media channels, put it in the email signature on your emails - in your messenger bot. Everywhere if you can.

[331] What it really takes to build an audience with John Lee Dumas (podcast)

6. Help people find your content

If you’re publishing a regular blog/vlog or podcast - with the aim of promoting your business - you should be creating content that solves your ideal customers’ problems. Which means, if you’ve got your topics right, people will actually be looking for content on the topics you cover. 

Which means you need to make it as easy as possible for people to find your content. This means you need to use effective titles that use the words and phrases people are actually searching for, rather than things that sound clever. 

A lot of this is down to common sense and simply involves thinking about the kind of things your ideal customer/clients will be searching for online. But using keyword tools can help you refine your terms.

I have a full explanation of how to do keyword research  in this post on how to make sales from your business blog (episode 336 of the podcast) but you can start  by using Google autocomplete 

Type in your topic title and take note of the suggestions that come up under the search box — that’ll give you a great idea of the kinds of things that people are searching for relating to that subject. You can apply the same trick to Youtube and Pinterest too.

The key is to find search terms that are popular, but not so popular it would be impossible for your content to come up first in search. So a term like ‘how to write a press release’ is a popular but broad term, but how to write a press release for your small business is more niche. Which is why my blog post on that topic comes up on the first page of Google.  

Other tools I use for keyword research. 

Keywords Everywhere 

Answer The Public 

Google Ads

Keyword Finder 

There is quite specific keyword research you can do on Youtube and you can optimise your content to make it more easily found.

Three of my most successful blog posts

[333] 39 surprisingly easy ways to build your email list 

[334] How to build a large audience without paid advertising with Callie Willows 

[338] Why you feel afraid of selling 

If you would like to see my Top 10. Then head to my Podcast Finder and my messenger bot will take you through

What about paid ads? 

Contrary to popular belief, putting money behind something doesn’t mean it will necessarily perform well. If you don’t know how to create engaging content that would encourage people to take action (even if it wasn’t an ad) you’re generally wasting your time. PLUS most people don’t buy from cold ads - unless you’ve got your targeting really spot on. 

[329] What’s working on Facebook right now with Liz Melville  (podcast)

 

janetmurray.co.uk/podcastfinder

 

Podcast shownotes

  • About this episode and why I recorded this podcast (3:30)
  • The podcasts that launched from my Get Your Podcast Live in 60 days course (7:59)
  • Why I’d still start a podcast even if I was starting again (10:27)
  • Why sharing regular valuable core content will keep you in mind (12:26)
  • Why consistency is key when creating core content (13:49)
  • How to promote your podcast and why you need a regular promotion cycle (18:09)
  • How to build an audience by collaborating (and why big names can be a red herring)  (22:22)
  • What you need to think about before you pitch to go on a podcast  (26:06)
  • How you can build your audience for your content by speaking at events (32:42)
  • Why you should focus on just one main type of core content (34:18)
  • How to create a buzz about your content using social media posts (34:37)
  • How to get more engagement on your social media posts  (37:37)
  • Why you need to build your audience on social media to get your content seen (40:53)
  • Why you need to have one clear call to action to your content (42:19)
  • How to make it easy for people to find your content with the right keywords (44:00)
  • Three of my best performing blog posts (49:33)
  • Why you need good organic engagement before spending money on paid ads (51:24)
  • About my Build Your Online Audience programme (55:01)

Resources

janetmurray.co.uk/podcastfinder

Colin Gray

 

Join my Build Your Online Audience Programme

My Emergency Response Plan

Masterclass - How to plan sell and launch an online Webinar or Masterclass for your business 

Masterclass - How to turn your in-person services into online offerings

Masterclass - How to launch a playbook for your business

Podcasting episodes

[080] Three must-do tips for pitching yourself as a podcast guest (podcast)
[190] How to pitch yourself as a podcast guest (and why you must do) (podcast)
[253] How to land guest appearances on podcasts with Nicola Holland (podcast)
[263] Why I changed the name of my podcast (podcast)
[376] Lessons learned from 1 millions downloads of my podcast (podcast)
[383] How to get your podcast live in 60 days (podcast)

Other podcast episodes

[329] What’s working on Facebook right now with Liz Melville  (podcast)
[331] What it really takes to build an audience with John Lee Dumas (podcast)
[333] 39 surprisingly easy ways to build your email list (podcast)
[334] How to build a large audience without paid advertising with Callie Willows (podcast)
[336] How to make sales from your business blog (podcast)
[338] Why you feel scared about selling (podcast)
[343] The three audiences you must build to create a successful online business (podcast)
[348] How to write social media posts that sell (podcast episode)
[386] The four types of content to create that will help you make more sales in 2020 (podcast)
[391] How to write better social media captions (podcast)
[398] What sort of content should you create during a global crisis (podcast)
[399] How to build your online audience during a global crisis (podcast)

[Bonus] How to turn your in person services into online offerings (podcast)
[Bonus] How to generate income fast by creating a power hour for your business (podcast)

How to pitch yourself as a podcast guest (blog)
Seven compelling reasons to start a podcast in 2020 (blog post)
How to create an editorial calendar for your business(blog post)

How to write social media posts that sell (online masterclass)

Content Planning Masterclass

Join the Media Diary Owners Club 

Join my Build Your Audience Programme

How to add closed captions to your video using Rev and Kapwing

#2021Sorted Buy your ticket 

How to create a high-converting lead magnet course

Buy my book Your press release is breaking my heart

Rev.com*

Kapwing

Instagram Engagement Playbook 

Social Media Video Engagement Playbook

Social Media Engagement Playbook

LinkedIn Content Strategy Playbook

Connect with me on Twitter, Instagram, Facebook and LinkedIn

Apr 3, 2020

Are you wondering how you can build your online audience during the Coronavirus crisis? Perhaps your online audience is really small and you'd like to make it bigger? Or maybe you’re thinking what's the point in building an audience during a global pandemic? Especially if you can’t actually sell your product or service at the moment?

In this podcast I explain exactly why there’s never been a better time to build an online audience.  And I give you practical tips and examples that you can implement right now to build your online audience.

I explain why your content is at the heart of your audience building and how to lean in and find the angle that you can talk about in relation to your product or service.  And why you MUST talk about Coronavirus and not just sweep it under the carpet.

I also share why you can't just rely on using paid ads to sell because your audience needs a genuine connection before they will buy.

I give you examples of businesses that have adapted and are creating great content about their products and services.  Plus why you must keep showing up; and how you can connect with your audience by demonstrating your expertise - even if you can’t sell your product or service at the moment. So that as soon as you can start selling your audience knows who you are and can't wait to buy from you.

I’d love to know what you think.

{Click on the player above to listen to the podcast episode and/or read on for a detailed overview. Scroll down to the bottom to read the show notes including all the links mentioned in this episode}

Podcast shownotes

  • About my Build Your Audience programme (3:38)
  • About this episode and why you need to build an online audience (7:49)
  • Why you need to build a relationship and you can’t rely on ads to get sales (9:54)
  • Why the content you create is at the heart of your audience building (10:34)
  • Why you mustn’t shy away from building your audience and you need to be visible (11:51)
  • How live video will help you build your audience (with examples)  (12:57)
  • Why there’s never been a better time to build your audience (14:50)
  • Why you must look after your existing audience and paying clients (15:01)
  • Why you have to talk about Coronavirus (and why people want to hear about it) (16:54)
  • Why you need to be prepared to change your content strategy (21:20)
  • How to make your audience remember you by creating helpful content (22:15)
  • Examples of businesses that have been creating helpful content for their audiences (24:24)
  • Why you should show up and share your expertise even if you can’t sell (26:49)

Resources

Matt Haig Instagram

Join my Build Your Online Audience Programme

My Emergency Response Plan

Masterclass - How to plan sell and launch an online Webinar or Masterclass for your business 

Masterclass - How to turn your in-person services into online offerings

Masterclass - How to launch a playbook for your business

Other podcast episodes

[343] The three audiences you must build to create a successful online business (podcast)
[377] How to write super engaging copy about your business with Jo Watson (podcast)
[386] The four types of content to create that will help you make more sales in 2020 (podcast)
[390] How to stop overthinking your content (podcast)
[391] How to write better social media captions (podcast)
[392] How to get more engagement on Instagram (podcast)
[393] How to create engaging content when you only sell one product or service (podcast)
[395] How to create addictive email copy with Rob & Kennedy (podcast)
[398] What sort of content should you create during a global crisis (podcast)

[Bonus] How to turn your in person services into online offerings (podcast)
[Bonus] How to generate income fast by creating a power hour for your business (podcast)

How to create an editorial calendar for your business (blog post)

How to write social media posts that sell (online masterclass)

Content Planning Masterclass

Join the Media Diary Owners Club 

Order your 2020 Media Diary here

Join my Build Your Audience Programme

How to add closed captions to your video using Rev and Kapwing

Join my get your podcast live in 60 days course 

#2021Sorted Buy your ticket 

How to create a high-converting lead magnet course

Buy my book Your press release is breaking my heart

Rev.com*

Kapwing

Instagram Engagement Playbook 

Social Media Video Engagement Playbook

Social Media Engagement Playbook

LinkedIn Content Strategy Playbook

Connect with me on Twitter, Instagram, Facebook and LinkedIn

Mar 27, 2020

Struggling to know what sort of content you should be creating during the current global crisis and worried about saying the wrong thing? Wondering how to create content about your business and keep selling during the Coronavirus pandemic?

With things changing on a daily basis - it's hard to know what to say - let alone how to plan your content.

In this podcast I share practical advice and guidance about how to navigate your way through the current global crisis and how to go about thinking about your content during this pandemic.

I explain why you mustn’t be afraid to lean in and talk about the C-Word. Plus why you should definitely switch off the scheduler.

I explain why you mustn’t assume that people aren’t buying and why you must keep selling - and how to do it without appearing insensitive or spammy. Plus how to position yourself so that people understand WHY you are selling to avoid those ‘neggy’ comments.

I also tell you why adapting and selling now will put your business in a much stronger position for when the crisis is over.

I'd love to know what you think.

{Click on the player above to listen to the podcast episode and/or read on for a detailed overview. Scroll down to the bottom to read the show notes including all the links mentioned in this episode}

Podcast shownotes

  • About this episode (1:24)
  • Why you should switch off your content scheduler (5:30)
  • Why you must lean into the C-word and not avoid it (6:56)
  • How to think about your content and what to create (8:20)
  • Why you need to create content that solves an immediate problem (10:04)
  • Why you shouldn’t be afraid to be selling and how to set out your position (11:28)
  • How to sell without it looking insensitive (or look like you’re cashing in) (14:42)
  • What people are still buying and why you mustn’t assume that no one is buying (16:16)
  • Why you should explain that you are selling and why you need to be upfront (17:40)
  • Why selling now will future proof your business and put you in a stronger position (18:59)
  • Examples of clients that have moved their business online (20:09)
  • How to create relevant timely offers that help people with their problems (22:38)
  • Why you should be flexible about pricing and reward loyalty not slash prices (26:27)
  • How to help people that don’t have the budget right now (28:34)
  • Why you need to think about the problem your product solves not the product (30:01)
  • How to use other peoples content and why it doesn’t have to be businessy (31:40)

Resources

Matt Haig Instagram

Joe Wicks YouTube

My Emergency Response Plan

Masterclass - How to plan sell and launch an online Webinar or Masterclass for your business 

Masterclass - How to turn your in-person services into online offerings

Masterclass - How to launch a playbook for your business

Other podcast episodes

[343] The three audiences you must build to create a successful online business (podcast)
[386] The four types of content to create that will help you make more sales in 2020 (podcast)
[390] How to stop overthinking your content (podcast)
[391] How to write better social media captions (podcast)
[392] How to get more engagement on Instagram (podcast)
[393] How to create engaging content when you only sell one product or service (podcast)
[395] How to create addictive email copy with Rob & Kennedy (podcast)

[Bonus] How to turn your in person services into online offerings (podcast)
[Bonus] How to generate income fast by creating a power hour for your business (podcast)

How to create an editorial calendar for your business (blog post)

How to write social media posts that sell (online masterclass)

Content Planning Masterclass

Join the Media Diary Owners Club 

Order your 2020 Media Diary here

Join my Build Your Audience Programme

How to add closed captions to your video using Rev and Kapwing

Join my get your podcast live in 60 days course 

#2021Sorted Buy your ticket 

How to create a high-converting lead magnet course

Buy my book Your press release is breaking my heart

Rev.com*

Kapwing

Instagram Engagement Playbook 

Social Media Video Engagement Playbook

Social Media Engagement Playbook

LinkedIn Content Strategy Playbook

Connect with me on Twitter, Instagram, Facebook and LinkedIn

Mar 20, 2020

Ever wondered about adding to your income stream? Maybe you’ve considered selling to corporate organisations but you’re just not sure how to do it? Or what content to create to attract them?

In this episode sales coach Jess Lorimer explains how to create content that attracts the right sort of corporate clients. Jess who helps online business owners sell to corporate organisations and is host of the Selling to Corporate podcast explains why you really should consider adding a corporate revenue stream to your business. She explains what it means to be selling to a corporate organisation and the steps you can take to start selling.

Jess shares the exact type of content that you need to be creating to sell to a corporate organisation and how to use LinkedIn the RIGHT way to attract corporates without just waiting for them to discover you from scrolling through their LinkedIn feed.

Plus the two types of content that you NEED to be creating to attract corporates and why you MUST remember that corporates aren’t robots and people need to feel a connection. And why you should never be afraid to show your personality when you create your content - even when creating for corporates.

This episode is full of valuable and practical tips from Jess that you can implement immediately to start creating content that converts and attracts .

I’d love to know what you think

{Click on the player above to listen to the podcast episode and/or read on for a detailed overview. Scroll down to the bottom to read the show notes including all the links mentioned in this episode}

Podcast shownotes

  • About Jess and how her business has evolved (3:01)
  • What is a corporate and advantages of having a corporate revenue stream (6:01)
  • Why you should add a corporate revenue stream to your business (07:28)
  • Steps to take if you want to sell to corporates and how to find the low hanging fruit (13:41)
  • The two types of content that you can create to sell to corporates (19:45)
  • Types of proactive content that you can create (19:45)
  • How to use the two different types of content on different audience platforms (20:39)
  • The difference between proactive content and broadcast content (23:12)
  • Examples of different types of proactive content (24:07)
  • Examples of different types of broadcast content (24:42)
  • Why you need to make sure you have the right audience for your content (26:42)
  • Why you need to create content that makes corporates remember you (31:00)
  • Why you should create broadcast content that shows corporates your personality (38:05)
  • How to create content that can alert a corporate to a problem they might need to solve (44:37
  • How you can create content that starts discussions and demonstrates your expertise (46:42)

Resources

Connect with Jess on Instagram

Listen to Jess' podcast Selling to Corporate

Masterclass - How to turn your in-person services into online offerings

Masterclass - How to launch a playbook for your business

Other podcast episodes

[343] The three audiences you must build to create a successful online business (podcast)
[386] The four types of content to create that will help you make more sales in 2020 (podcast)
[390] How to stop overthinking your content (podcast)
[391] How to write better social media captions (podcast)
[392] How to get more engagement on Instagram (podcast)
[393] How to create engaging content when you only sell one product or service (podcast)
[395] How to create addictive email copy with Rob & Kennedy (podcast)

[Bonus] How to turn your in person services into online offerings (podcast)
[Bonus] How to generate income fast by creating a power hour for your business (podcast)

How to create an editorial calendar for your business (blog post)

How to write social media posts that sell (online masterclass)

Content Planning Masterclass

Join the Media Diary Owners Club 

Order your 2020 Media Diary here

Join my Build Your Audience Programme

How to add closed captions to your video using Rev and Kapwing

Join my get your podcast live in 60 days course 

#2021Sorted Buy your ticket 

How to create a high-converting lead magnet course

Buy my book Your press release is breaking my heart

Rev.com*

Kapwing

Instagram Engagement Playbook 

Social Media Video Engagement Playbook

Social Media Engagement Playbook

LinkedIn Content Strategy Playbook

Connect with me on Twitter, Instagram, Facebook and LinkedIn

Mar 16, 2020

Why not create a Power Hour: an online consultancy session, where people pay a one-off fee to pick your brain/get advice about a topic you have expertise in? 

In the short-term - where you may not be able to physically deliver in-person services due to the Coronavirus pandemic - it can help you continue to serve your ideal customers/clients.

In the longer-term, it can be a great way to generate additional income for business - without having to leave your desk/studio. 

It can also be a great way to deal with people who ask for help - but don’t seem to want to pay for your time. So the next time someone says: ‘I’d love to pick your brain about xxx,’ you can invite them to book a Power Hour. 

But how do you choose a topic for your Power Hour? What tech will you need to deliver it? And how much should you charge? 

That’s exactly what I’ll cover in this podcast episode - along with tips on how to promote your Power Hour. 

{Click on the player above to listen to the podcast episode and/or read on for a detailed overview. Scroll down to the bottom to read the show notes including all the links mentioned in this episode}

As with anything in your business, the more specific/niche you can be the better. So while you can offer a general Power Hour (where anyone can ask you anything about your expert topic) you’ll almost certainly get more take up if you hone in on a specific type of customer/client and/or a common problem your customers/clients experience. 

Here are some examples of Power Hours created by my current/former clients: 

So for example, Facebook ads expert Laura Moore has a power hour that focuses on increasing ad conversions.

Virtual assistant Catherine Gladywyn offers a power hour for VAs who are stuck on something in their business. 

Architectural technologist Jon Clayton has created a power hour for design and architecture

Amy Caiger has a Power Hour that focuses on helping business owners find their niche. 

If you have a product-based business, you can still create a Power Hour. You can either offer something that relates to the problem you solve. For example, I sell a Social Media Diary & Planner. Although I don’t currently do this, I could offer a content planning Power Hour for people who want help creating their content plan. I could offer these sessions to existing diary owners as an upsell.  Or I could open them up to anyone who needs help with content planning and offer the diary as an upsell at the end of a consultancy session. 

Or you could offer a Power Hour to other product-based businesses on how to do something specific that you are already doing successfully but they might be struggling with e.g. creating a marketing plan, setting up a shop on their website. 

 

How to deliver your Power Hour

You can use video-conferencing software like Zoom which allows you to share your screen and participants share theirs with you. You can also share documents and chat ‘live’ with participants. And you can send them the recording afterwards in case they want to go over anything again. Zoom starts from £11.99 a month. 

Alternatives to Zoom: Go To Meeting, Team Viewer, Join.me, Google Hangouts, Meet.me & BlueJeans.

If you’re worried your clients will be overwhelmed by the tech, it’s a good idea to send them written instructions and/or a video using a free tool like Loom showing them how to use it (including how to join). 

 

How to ensure your Power Hour is productive

To ensure the session is productive, I’d recommend you do the following: 

  • Create a dedicated page on your website for you Power Hour that includes information about the session and a link to book 
  • Use a tool like Calendly or Acuity Scheduling so clients can book straight into your diary 
  • Send a pre-call email on how to prepare for the session (including any information they might need to bring to the session) and an outline of how the call will be structured.. PLUS  instructions on how to use the video conferencing software from their phone/desktop. I’d recommend sending this information immediately after booking, then at least one reminder email before the call 
  • Send a follow-up email within 24 hours of the session, with a link to the recording, a short follow-up report with details of what was discussed and up to three key action points (one side of A4 should be plenty).  

These emails can be re-used and adapted - saving you hours of time in the long run. In fact, the whole process can be automated so people can book straight into your diary, are delivered the link to join the call and reminders before the call. 

I include template/swipe files for these types of emails in my How To Turn Your Offline Services Into Online Offerings masterclass

If you’re worried that what you teach/coach can’t be delivered online, I’ve personally worked with a pilates instructor, bread making teacher, psychologist, personal trainer and jewellery- making teacher - all of whom deliver their training/consultancy online. And if they can do it, so can you. 

 

How to price your Power Hour 

It can be tempting to base your pricing on what others are charging in your industry. But this can lead to you vastly undercharging - or even overcharging - for your services. 

Your pricing should reflect the transformation you can create for your client - not how long it takes you to prepare and deliver the session. So if you can share information/advice/guidance that can save them tons of time, money and/or help them generate income in their business - because you’ve spent years honing your craft - your price should absolutely reflect that. 

I’ve generated over a million pounds in sales from the copy I’ve written for my website, sales pages, email marketing and social media. And the reason I’m able to create engaging content is because I spent the best part of 20 years writing and editing for national newspapers. PLUS I’ve invested huge amounts of time (and money) learning about copywriting - specifically for online business. This means I can look at a sales page, social media post or marketing email and immediately see what needs to be changed. Which is why I charge £500 + VAT for a Power Hour - not £50+ VAT.

That said, I haven’t always charged that fee. I started at around £99 + VAT and gradually scaled up as I got more experienced and gathered more testimonials. 

So start by thinking about the transformation you can create for someone and the impact that could have on their life/business.

It can help to spell out the return on investment for your clients. So for example, if I could give you some advice on your sales copy that would help 5x your investment, would you think £500 +VAT was expensive? Probably not. It’s all about how you frame it. 

But you do need to have the experience to match your pricing. You can’t charge £500 + VAT for your Power Hour just because someone else in your industry is doing it (well you can, but you may not make any sales).

So if you haven’t yet delivered any Power Hours it can be worth offering a number of discounted sessions so you can gather testimonials. I wouldn’t recommend offering them for free. People generally don’t value what they get for free. Which means they’re more likely to cancel/show up late to the session and less likely to implement your advice. Even a modest fee will ensure they have some skin in the game. 

 

How to promote your Power Hour

If you already have an email list - great.  Simply email your list, tell them about your Power Hour and (providing you’ve created the right offer for the right audience) you should get bookings. I’d also recommend doing some social media promotion too. If you have a blog/podcast/Youtube channel, it’s also worth sharing information about it there. 

If you don’t have an email list (or only have a small list) you’ll need to use proactive outreach. That means making a list of people you know (e.g. current/former clients) who might be interested in your offer. PLUS asking for recommendations/referrals from friends/colleagues. If you’re not sure how to get started with proactive outreach, the first module in my Build Your Online Audience programme focuses on exactly that topic (and includes email/message templates you can adapt for proactive outreach). 

Need help building your email list? Check out: https://www.janetmurray.co.uk/39-surprisingly-easy-ways-to-increase-your-email-subscribers/

I also have an email list building programme inside my Build Your Online Audience programme

Buy My Emergency Response Plan

Podcast shownotes

  • The context for this bonus podcast episode (01:44)
  • Find out about my Emergency Response Plan (4:32)
  • What is a power hour and how you can use it in your business (06:50)
  • Why power hours are great for getting rid of the tire kickers (8:37)
  • Why you should choose a niche topic for a power hour (09:04)
  • Examples of successful niche power hours (12:57)
  • How to create a power hour for a product-based business (14:11)
  • How you can use a power hour to upset and get future business (16:15)
  • How to use a power hour to decide if you want to work with someone (17:57)
  • How to deliver a power hour and apps you can use to deliver (19:30)
  • How to make sure your power hour is productive and take payment (22:10)
  • Tools you can use to make it easy to schedule a power hour in (23:04)
  • How to prepare people for the power hour (and why you need to) (24:54)
  • How to follow up a power hour and what you should include (27:10)
  • How to plan out a power hour call and manage expectations (29:29)
  • How to price a power hour and think of the transformation you offer (30:04)
  • Why you need good testimonials (and how to get them) (32:42)
  • How to promote a power hour (and what to do if you don’t get a response) (34:25)
  • How to promote a power hour if you don’t have an email list or audience (36:09)

Resources

Video Conferencing Software
Zoom
Go To Meeting
Team Viewer
Join Me
Google Hangouts
Meetme
Blue Jeans
Actuity
Calendly

Presenting software
Screenflow Mac
Thinkific
Teachable
Wistia
Vimeo
YouTube
Audacity
Soundcloud

Masterclass - How to turn your in-person services into online offerings

Masterclass - How to launch a playbook for your business

Other podcast episodes

[333]  39 surprisingly easy ways to increase your email subscribers (podcast)
[335] How to create a high converting lead magnet (podcast)
[343] The three audiences you must build to create a successful online business (podcast)
[348] How to write social media posts that sell (podcast)
[375] How to get your first 1K email subscribers (podcast)
[378] How to use hashtags to build your online audience (podcast)
[386] The four types of content to create that will help you make more sales in 2020 (podcast)
[390] How to stop overthinking your content (podcast)
[391] How to write better social media captions (podcast)
[392] How to get more engagement on Instagram (podcast)
[393] How to create engaging content when you only sell one product or service (podcast)

Bonus podcast

Get my  Instagram Engagement Playbook 

How to create an editorial calendar for your business (blog post)

How to write social media posts that sell (online masterclass)

Content Planning Masterclass

Join the Media Diary Owners Club 

Order your 2020 Media Diary here

Join my Build Your Audience Programme

How to add closed captions to your video using Rev and Kapwing

Join my get your podcast live in 60 days course 

#2021Sorted Buy your ticket 

How to create a high-converting lead magnet course

Buy my book Your press release is breaking my heart

Rev.com*

Kapwing

Social Media Video Engagement Playbook

Social Media Engagement Playbook

Instagram Engagement Playbook

LinkedIn Content Strategy Playbook

Connect with me on Twitter, Instagram, Facebook and LinkedIn

Mar 13, 2020

Have you ever wondered how to grow a really engaged Facebook group? Where there is a real sense of community - and people genuinely engage? If you’d love some strategies for growing your own online community or you’re thinking of starting a Facebook group then this podcast with video and audio producer Steve Folland is a must-listen. 

Steve who is also the host of the Being Freelance podcast shares how he grew his online community and Facebook group from his own podcast. He explains how he started his Facebook group after growing his podcast audience and how he links the content in his Facebook group back to his podcast - even down to the questions that he asks when people join the group.

Steve explains how important it is that your Facebook group is genuine and why you have to show up and set the tone of the group with your own face and personality. Plus why you must create really good quality consistent content. He shares the strategies that he’s used to engage his community and grow his Facebook group. 

Find out why having a specific niche for his Facebook group has made his community really successful and buzzing.

Plus how Steve has used his Facebook group to increase his online presence and his podcast audience.

I'd love to know what you think.

{Click on the player above to listen to the podcast episode and/or read on for a detailed overview. Scroll down to the bottom to read the show notes including all the links mentioned in this episode}

Podcast shownotes

  • How Steve started the Being Freelance podcast and then his Facebook group (2:11)
  • How Steve uses his podcast to get people to join his Facebook group (3:23)
  • Why you need to set the tone of a group for people to connect with you (7:48)
  • Why having a niche Facebook group helps with engagement and content (9:27)
  • How Steve creates a buzz and makes people feel part of the community (10:14)
  • Why you need to set out what you will genuinely use the group for at the outset (16:20)
  • How Steve set his group rules and the questions he asks when people join (18:13)
  • How Steve gets people involved and links the group back to the podcast (22:44)
  • How Steve repurposes content in the group to use on other platforms (24:14)
  • How Steve uses his podcast to drive people to his Facebook community (27:40)
  • Why your personality, consistency + content will help attract people to your group (30:11)
  • Why you should niche your Facebook community as much as possible (34:49)
  • How Steve’s Facebook group has enabled him to monetise his podcast (35:57)
  • How having an online community has helped Steve with his online business (39:19)

Resources

Steve's website Being Freelance

Get my 31 post ideas for your Facebook group

Masterclass - How to turn your in-person services into online offerings

Masterclass - How to launch a playbook for your business

Other podcast episodes

[327] Why I am closing my 13.5K Facebook Group (podcast)
[329] What’s working on Facebook right now with Liz Melville (podcast)
[334] How to build a large audience without paid advertising with Callie Willows (podcast)
[335] How to create a high converting lead magnet (podcast)
[343] The three audiences you must build to create a successful online business (podcast)
[352] How to sell in a Facebook group without annoying your members (podcast)
[357] How to transform your Facebook Group from ghost town to garden party with Bella Vasta (podcast)
[361] 15 post ideas for your Facebook group (podcast)
[392] How to get more engagement on Instagram (podcast)
[393] How to create engaging content when you only sell one product or service (podcast
[Bonus] How to turn your inperson services into online offerings (podcast)

How to create an editorial calendar for your business (blog post)

How to write social media posts that sell (online masterclass)

Content Planning Masterclass

Join the Media Diary Owners Club 

Order your 2020 Media Diary here

Join my Build Your Audience Programme

How to add closed captions to your video using Rev and Kapwing

Join my get your podcast live in 60 days course 

#2021Sorted Buy your ticket 

How to create a high-converting lead magnet course

Buy my book Your press release is breaking my heart

Rev.com*

Kapwing

Instagram Engagement Playbook 

Social Media Video Engagement Playbook

Social Media Engagement Playbook

LinkedIn Content Strategy Playbook

Connect with me on Twitter, Instagram, Facebook and LinkedIn

Mar 9, 2020

If you deliver in-person consultancy, training or coaching in your business you will almost certainly have been affected by the Coronavirus outbreak.

Perhaps you’ve had client meetings cancelled. Or maybe you’ve had workshops/consultancy gigs postponed or put on hold. It could be that you’ve had to cancel live events/workshops of your own. All of which is likely to have an impact on the bottom line of your business.

Health always comes first of course. But with little sign of the crisis abating, it’s sensible to consider how you might offer online alternatives to your offline services. 

Not only is this sensible in the midst of a worldwide flu epidemic, it’s also a way to start generating passive/semi-passive income in your business - which means you can stop trading time for money (or certainly do less of it)).

In this special podcast episode, I’ll show you four ways you can start turning your offline services into offerings. 

  1. Delivering in-person coaching online 
  2. Turn your coaching/consultancy programmes into online courses/memberships
  3. Turn in-person workshops into webinars/online masterclasses 
  4. Launch a playbook/ebook

{Click on the player above to listen to the podcast episode and/or read on for a detailed overview. Scroll down to the bottom to read the show notes including all the links mentioned in this episode}

  1. Delivering in-person coaching online 

Booked to deliver 1-2-1/group coaching in-person? This can easily be delivered online, using a free video-conferencing software like Zoom which allows you to share your screen and participants share theirs with you. You can also share documents and chat ‘live’ with participants. And you can send them the recording afterwards in case they want to go over anything again. 

Alternatives to Zoom: Go To Meeting, Team Viewer, Join.me, Google Hangouts, Meet.me & BlueJeans.

If you’re worried your clients will be overwhelmed by the tech, you can send them written instructions and/or a video using a free tool like Loom showing them how to use it (including how to join). 

To ensure the session is productive, I’d recommend creating a sequence of emails that includes:

  • Information on how to book in a 1-2-1 session with you (they can use a tool like Calendly or Acuity Scheduling to book straight into your diary) 
  • Information on how to prepare for the session including information on any information on what they might need to bring to the session. PLUS how to use the video conferencing software from their phone/desktop. 
  • Information on what to do after the online session (this might include a link to the recording), any action points agreed and follow up work 

These emails can be re-used and adapted - saving you hours of time in the long run. In fact, the whole process can be automated so people can book straight into your diary, be delivered the link to join the call and reminders before the call. 

I include template/swipe files for this sequence of emails in my How To Turn Your Offline Services Into Online Offerings masterclass [xxx]. 

If you’re worried that what you teach/coach can’t be delivered online, I’ve personally worked with a pilates instructor, bread making teacher, psychologist, personal trainer and jewellery- making teacher - all of whom deliver their training/consultancy online. And if they can do it, so can you. 

  1. Turn your coaching/consultancy programmes into online courses/memberships

Booked to deliver in-person training or a workshop? This can be delivered live, using a free video-conferencing software like Zoom (or one of the other examples mentioned above) which allow you to share your screen, share documents and chat ‘live’ with participants. 

With a bit of tweaking, it’s possible to make online sessions really interactive. Not only can you use the ‘chat’ function to ask and answer questions, but you can also share your screen with participants and they can share theirs with you, which means you can give feedback on literally anything. So if you’re a tennis coach, you can give feedback on technique. If you’re a pottery or sewing teacher you can check peoples’ creative work. And if you’re a singing teacher you can advise on pitch and tone. With the right technology, pretty much anything is possible. 

And you don’t have to deliver the training live. You can record the sessions in advance using video conferencing software like Zoom and/or a screencasting software like Screenflow (for Mac) or Camtasia for (PC) which allow you to talk over your slides 

You can host your video tutorials free using a site like Teachable or Thinkific.

But you don’t need dedicated software to host video tutorials/or an online course. You can upload them to a video hosting site like Wistia or Vimeo or simply add them as unlisted/private videos on Youtube. Any digital downloads e.g. workbooks, cheat sheets, checklists can be stored in a file hosting service like Dropbox or Google Drive (you can just paste a link under the relevant video tutorial).

This is exactly what I did for the BETA launch of my online podcasting course: Get Your Podcast Live in 60 Days. 

You can use these resources to create audio files/podcasts (or use a digital recording app like Audacity). These can be hosted on any of the platforms above or you can upload them to Soundcloud. 

Think what you teach can’t be delivered online? Check out an online course site like Udemy where you’ll find digital resources on everything from surfing to singing to gastric bypass surgery. 

Want to learn more? I cover how to launch an online course/workshop in my online masterclass How To Turn Your Offline Services Into Online Offerings masterclass [xxx]. 

  1. Turn in-person workshops into webinars/online masterclasses 

Run your own live workshops/events? This can also be delivered live, using free video-conferencing software like Zoom (or one of the other examples mentioned above) which allow you to share your screen, share documents and chat ‘live’ with participants. 

While I’d recommend promoting live events/workshops at least 12 weeks ahead, you can promote webinars/online classes less than a week before the event. In fact, promoting them too far in advance can mean you actually get fewer people showing up (people just forget about it). 

To ensure your webinar is productive, I’d recommend creating the following sequences of emails: 

  • A four-day promotion sequence - promoting the webinar to people and telling them what will be covered
  • A sequence of reminder emails  - reminding people about the webinar and any preparation they might need to do (setting a pre-webinar task can be a great way to keep people engaged before the session)
  • A sequence of follow-up emails that deliver the recording, slides, handouts (and any other resources shared during the session) and offer and upsell to another product/service

I include template/swipe files for this sequence of emails in my How To Turn Your Offline Services Into Online Offerings masterclass [xxx].  

Don’t have an email list? Read: 39 surprisingly easy ways to increase your email subscribers.

You should also promote the webinar/online masterclass across your social media channels. I included samples of the kinds of posts you might create in my How To Turn Your Offline Services Into Online Offerings masterclass [xxx].  

Once your webinar is recorded you can turn it into an automated, on-demand webinar using a tool like Ever Webinar. 

  1. Launch a playbook/ebook

Launching a playbook/ebook can be a great way to turn your knowledge/expertise into a valuable resource you can sell - without leaving your home office. A playbook/ebook is a digital download, typically of around 3-5000 words that solves a very specific problem for a very specific type of client. 

I go into much more depth in my how to launch a playbook for your business online masterclass. 

There is some work up front in writing the download. You may also need to invest time and/or money (if you don’t have the expertise yourself) for professional-looking design. 

But once you’ve created your playbook/ebook - and automated the purchase/delivery process - you can (quite literally) sell it in your sleep. In the first few weeks of launching my Instagram Engagement Playbook, I sold almost 300 copies. 

While you’re unlikely to make millions from a playbook/ebook (unless you already have a large audience) it can be a great way to attract qualified leads you can upsell to more high-ticket products.services. 

Ideally, you’ll sell your ebook via your website (which means you can track who is buying from you and, crucially, get their email address for upsells/cross-sells) using a resource plug-in like Woocommerce or Shopify. To deliver the playbook/ebook, you’ll need to integrate this with your email marketing software.

Converting the naysayers

If you are taking services online that you have previously delivered offline, you may come up against some resistance from clients who don’t believe online training/coaching/consultancy can be as effective as offline. 

It’s a good idea to create content that educates your clients on the benefits of online learning PLUS how it works (often resistance is based around fear e.g. of not being able to use the tech), Demo/sample videos can also help (once people understand what an online class might be like, they’re usually happy to get on board). Finally, gathering testimonials from your clients will also help a lot. If you can get testimonials in which they explicitly talk about how they were concerned about online learning, but their fears were totally unfounded that is ideal.

Podcast shownotes

  • About this bonus podcast episode (01:04)
  • The four different ways you can take your business from offline to online (5:23)
  • How to deliver your in-person workshop or consultancy online (6:46)
  • Software to use for video conferencing and explaining the tech (7:49)
  • How to streamline and automate the booking process of your online course (9:55)
  • How to follow up your online sessions and what people need to know (12:01)
  • Why you can deliver any type of training online (14:09)
  • How to turn your in-person coaching/consultancy into an online course (14:49)
  • How you can use video to give people feedback on online (16:30)
  • Apps for presenting your content online and how to keep it simple (17:30)
  • How to turn your in-person workshops into webinars/masterclasses (21:57)
  • Why you don’t need a big lead time for promoting online webinars (23:52)
  • Emails that you can send to promote your online webinar (24:50)
  • Using your follow up emails to upsell (25:44)
  • Why you need to have people on your email list (26:20)
  • How to resell your webinar and use it in your sales funnel (28:49)
  • How to generate sales and leads by creating a playbook or ebook (29:40)
  • How to convert clients who don’t think it will work online (32:20)

Resources

Video Conferencing Software
Zoom
Go To Meeting
Team Viewer
Join Me
Google Hangouts
Meetme
Blue Jeans
Actuity
Calendly

Presenting software
Screenflow Mac
Thinkific
Teachable
Wistia
Vimeo
YouTube
Audacity
Soundcloud

Masterclass - How to turn your in-person services into online offerings

Masterclass - How to launch a playbook for your business

Other podcast episodes

[333]  39 surprisingly easy ways to increase your email subscribers (podcast)
[335] How to create a high converting lead magnet (podcast)
[343] The three audiences you must build to create a successful online business (podcast)
[348] How to write social media posts that sell (podcast)
[375] How to get your first 1K email subscribers (podcast)
[378] How to use hashtags to build your online audience (podcast)
[386] The four types of content to create that will help you make more sales in 2020 (podcast)
[390] How to stop overthinking your content (podcast)
[391] How to write better social media captions (podcast)
[392] How to get more engagement on Instagram (podcast)
[393] How to create engaging content when you only sell one product or service (podcast

Get my  Instagram Engagement Playbook 

How to create an editorial calendar for your business (blog post)

How to write social media posts that sell (online masterclass)

Content Planning Masterclass

Join the Media Diary Owners Club 

Order your 2020 Media Diary here

Join my Build Your Audience Programme

How to add closed captions to your video using Rev and Kapwing

Join my get your podcast live in 60 days course 

#2021Sorted Buy your ticket 

How to create a high-converting lead magnet course

Buy my book Your press release is breaking my heart

Rev.com*

Kapwing

Social Media Video Engagement Playbook

Social Media Engagement Playbook

Instagram Engagement Playbook

LinkedIn Content Strategy Playbook

Connect with me on Twitter, Instagram, Facebook and LinkedIn

Mar 6, 2020

Would you love to know how to write email copy that's so addictive that people can't wait to receive your emails?

In fact, they are so keen to get their hands on your email newsletter and find out what you've got to say - that if it doesn't arrive when it normally does - they email you to find out where it is?

If so you'll love this special podcast episode with email marketing experts Rob & Kennedy which was recorded at my live content planning masterclass 2020Sorted.

They explain how to create curiosity and desire in your emails and the types of call to action you can include to make sure that your reader takes action. They share seven ways to get people addicted to reading your emails and make sure they open them.

It's full of really practical advice and takeaways that you can apply straight away in your own business.

I'd love to know what you think.

{Click on the player above to listen to the podcast episode and/or read on for a detailed overview. Scroll down to the bottom to read the show notes including all the links mentioned in this episode}

Podcast shownotes

  • Where does email marketing fit in your marketing strategy (5:21)
  • How to get people on your email list (6:07)
  • Why you must always have a call to action in your email newsletter (7:12)
  • Why you shouldn’t worry about emailing your newsletter list (9:25)
  • How to create curiosity and desire in your email newsletter  (12:01)
  • Why you must put your personality into your email newsletter (13:41)
  • How to use your own experiences to create content for your email newsletter (16:03)
  • How to write addictive email newsletters that get subscribers excited (18:42)
  • Seven ways to get people addicted to opening your emails  (20:30)
  • How to sell in your emails and how often you should (25:37)
  • Reasons that you must always sell in your emails (27:04)
  • Why your email must be about helping your customer and not selling your product (27:47)
  • Ways to seamlessly pitch from your main email story through to a sales pitch (28:17)

Resources

Get my  Instagram Engagement Playbook 

Other podcast episodes

[333]  39 surprisingly easy ways to increase your email subscribers (podcast)
[335] How to create a high converting lead magnet (podcast)
[343] The three audiences you must build to create a successful online business (podcast)
[348] How to write social media posts that sell (podcast)
[375] How to get your first 1K email subscribers (podcast)
[378] How to use hashtags to build your online audience (podcast)
[386] The four types of content to create that will help you make more sales in 2020 (podcast)
[390] How to stop overthinking your content (podcast)
[391] How to write better social media captions (podcast)
[392] How to get more engagement on Instagram (podcast)
[393] How to create engaging content when you only sell one product or service (podcast

How to create an editorial calendar for your business (blog post)

How to write social media posts that sell (online masterclass)

Content Planning Masterclass

Join the Media Diary Owners Club 

Order your 2020 Media Diary here

Join my Build Your Audience Programme

How to add closed captions to your video using Rev and Kapwing

Join my get your podcast live in 60 days course 

#2021Sorted Buy your ticket 

How to create a high-converting lead magnet course

Buy my book Your press release is breaking my heart

Rev.com*

Kapwing

Social Media Video Engagement Playbook

Social Media Engagement Playbook

Instagram Engagement Playbook

LinkedIn Content Strategy Playbook

Connect with me on Twitter, Instagram, Facebook and LinkedIn

Feb 28, 2020

Would you love to know how to use IGTV to build your followers on Instagram? Or maybe you’re thinking IGTV is a bit too techy and you don’t think it’s right for your business and you haven’t quite got round to using it yet?

If you’re feeling a bit mystified about IGTV and you’d love to know how IGTV can help build your Instagram audience - then this podcast episode with Instagram specialist Helen Perry is a must-listen. Helen shares tons of really practical advice on how to use IGTV, build your audience on IGTV and how she’s successfully used IGTV to generate leads in her business.

Helen explains how to be fearless when it comes to creating and filming your videos. And why you shouldn’t let perfectionism hold you back (in fact imperfection can make a stronger connection with your audience).

If you’re worried it’s all bit complicated for you Helen explains how to set up your IGTV channel, how to post to the Instagram grid, the types of content that work well on IGTV and how long your videos should be. Helen explains about posting your IGTV video and what to consider about the aesthetics of your IGTV video in your Instagram grid.

PLUS why you don’t need any fancy equipment to create your IGTV videos.

I’d love to know what you think.

{Click on the player above to listen to the podcast episode and/or read on for a detailed overview. Scroll down to the bottom to read the show notes including all the links mentioned in this episode}

Podcast shownotes

  • About Helen and her background and how she became an Instagram specialist (2:22)
  • The content you can create for different parts of the Instagram platform (5:55)
  • How to get IGTV on your account and what to use it for (8:48)
  • Why IGTV is easier to use and quicker to get started with than YouTube (11:47)
  • Tools to create IGTV videos and why you should use captions (14:49)
  • Why you don’t need any fancy kit to make IGTV videos (16:00)
  • Why your video doesn’t need to be perfect (and why imperfection is good) (18:26)
  • How creating IGTV video has helped Helen grow her Instagram followers (19:49)
  • How Helen’s content marketing on IGTV has led to enquiries for work (22:29)
  • Why you need to be consistent with IGTV and videos don’t need to be long (27:02)
  • Why you should post a small valuable specific tip on IGTV (29:00)
  • How to get inspiration for IGTV content if you don't know what to post (30:38)
  • How to create IGTV content for product-based businesses (32:45)
  • Where to post IGTV video and what aesthetics you need to consider (38:12)
  • Optimum posting times for IGTV and why you should share in the first 24 hours (40:33)
  • How to deal with negative comments on Instagram (43:15)

Resources

Helen's website notaboutthekids
Helen's Instagram @notaboutthekids

Rode Microphone

For editing your IGTV - Inshot
For designing your IGTV video - A design kit

[388] How much content should you give away for free (podcast)

Get Janet's  Instagram Engagement Playbook 

Other podcast episodes

[343] The three audiences you must build to create a successful online business (podcast)
[348] How to write social media posts that sell (podcast)
[362] How to grow your Instagram following to 27K fast (podcast)
[374] How to create a year's worth of content in one morning (podcast)
[378] How to use hashtags to build your online audience (podcast)
[379] How to grow your Instagram posts by 1K in 30 days (podcast)
[386] The four types of content to create that will help you make more sales in 2020 (podcast)
[390] How to stop overthinking your content (podcast)
[391] How to write better social media captions (podcast)
[392] How to get more engagement on Instagram (podcast)

How to create an editorial calendar for your business (blog post)

How to write social media posts that sell (online masterclass)

Content Planning Masterclass

Join the Media Diary Owners Club 

Order your 2020 Media Diary here

Join my Build Your Audience Programme

How to add closed captions to your video using Rev and Kapwing

Join my get your podcast live in 60 days course 

#2021Sorted Buy your ticket 

How to create a high-converting lead magnet course

Buy my book Your press release is breaking my heart

Rev.com*

Kapwing

Social Media Video Engagement Playbook

Social Media Engagement Playbook

Instagram Engagement Playbook

LinkedIn Content Strategy Playbook

Connect with me on Twitter, Instagram, Facebook and LinkedIn

Feb 21, 2020

Do you struggle to plan and create content because you only sell one product or service?

Or perhaps you just feel like your content gets repetitive at times. You’d love to find new ways of talking about the products or services you sell.

If this sounds like you, you’ll love this podcast episode.

In it, I share practical tips and tactics that will help you plan and create content about ONE product or service - even if it’s the only thing you sell. 

I’ll show you how to create ‘peak points’ in your business that allow you to create fresh ‘buzz’ about your product or service.  Plus How you can find and identify less obvious 'peak points' in your business or industry by understanding your customer or clients pain points.

I'd love to know what you think.

{Click on the player above to listen to the podcast episode and/or read on for a detailed overview. Scroll down to the bottom to read the show notes including all the links mentioned in this episode}

Podcast shownotes

  • What inspired me to create this podcast episode (3:32)
  • How to create a yearly content plan for your business (and what might be holding you back)  (4:26)
  • Why you can’t sell the same product or service the same way all year round (7:06)
  • Why you need to be constantly relaunching your same product or service (9:29)
  • How to create content and peak points around different stages of the buying process (15:40)
  • Finding natural peak points examples by different industries (17:01)
  • How to find your business’ natural peak points for sales (22:08)
  • How to find the natural peak points in your industry (23:01)
  • How to find the less obvious peak points by thinking about your customer's pain points (26:19)
  • How to use awareness days to create peak points in your business (27:35)
  • How to create artificial peak points in your business (32:28)
  • How to think creatively about peak points for a product-based business (34:49)

Resources

Get my Instagram Engagement Playbook 

Instagram @JanMurrayUK

[343] The three audiences you must build to create a successful online business (podcast)
[348] How to write social media posts that sell (podcast)
[355] How to create and launch your own planner (podcast)
[374] How to create a year's worth of content in one morning (podcast)
[379] How to grow your Instagram posts by 1K in 30 days (podcast)[386] The four types of content to create that will help you make more sales in 2020 (podcast)
[390] How to stop overthinking your content (podcast)
[391] How to write better social media captions (podcast)

How to create an editorial calendar for your business (blog post)

How to write social media posts that sell (online masterclass)

Content Planning Masterclass

Join the Media Diary Owners Club 

Order your 2020 Media Diary here

Join my Build Your Audience Programme

How to add closed captions to your video using Rev and Kapwing

Common concerns about joining my podcasting course (blog post)

Join my get your podcast live in 60 days course 

#2021Sorted Buy your ticket 

How to create a high-converting lead magnet course

Buy my book Your press release is breaking my heart

Rev.com*

Kapwing

Social Media Video Engagement Playbook

Social Media Engagement Playbook

Instagram Engagement Playbook

LinkedIn Content Strategy Playbook

Connect with me on Twitter, Instagram, Facebook and LinkedIn

Feb 14, 2020

Do you ever find yourself stuck on what to post on Instagram, whether it’s on your Instagram grid or Instagram Stories or IGTV?

Or maybe you’re just not getting ANY engagement on your Instagram posts and you’d love to get more eyes on your content and get more likes, comments and shares?

Then you’ll love this podcast where I share the six types of content that are guaranteed to get you engagement on Instagram. I’ll explain exactly what the types of content are and how you can use them to get more engagement on Instagram

Plus how to save time by using other peoples content to grow your Instagram account and how you can create content that builds connections and relationships (and why it doesn’t have to be business-related)

I’d love to know what you think. If you'd love more help with your  Instagram engagement, then try my Instagram Engagement Playbook

{Click on the player above to listen to the podcast episode and/or read on for a detailed overview. Scroll down to the bottom to read the show notes including all the links mentioned in this episode}

Podcast shownotes

  • How to create content that educates people on Instagram (2:25)
  • Examples of content that educates for a product based Instagram account (3:32)
  • How to find and create original inspiring content on Instagram (and why you need to experiment) (7:06)
  • How to use curated content on your Instagram account (and why you should) (9:37)
  • When to use caution when sharing other peoples content on Instagram (12:30)
  • How to repurpose other people's Instagram quotes (and how to credit) (13:45)
  • Examples of Inspiring Instagram accounts to follow (15:07)
  • How to create entertaining content on Instagram and why it should be relatable (17:25)
  • How to build relationships on Instagram by creating content that celebrates (18:32)
  • How to use Instagram (especially Instagram Stories) to create discussion content  (21:06)
  • Why discussion content is great for building business relationships (22:37)
  • Why you must create sales content on Instagram (and how to do it) (23:10)
  • About my Instagram Engagement Playbook (28:11)

Resources

Get my Instagram Engagement Playbook 

Instagram @JanMurrayUK

TheOttoHouse

NotAboutTheKids

h.e.l.e.n.m.a.r.i.e.

[343] The three audiences you must build to create a successful online business (podcast)
[348] How to write social media posts that sell (podcast)
[358] 13 Ideas for engaging social media posts for when you're all out of ideas (podcast)
[362] How to grow your Instagram following to 27K fast (podcast)
[374] How to create a year's worth of content in one morning (podcast)
[378] How to use hashtags to build your online audience (podcast)
[379] How to grow your Instagram posts by 1K in 30 days (podcast)
[386] The four types of content to create that will help you make more sales in 2020 (podcast)
[387] How to create more content in less time with Amy Woods (podcast)
[390] How to stop overthinking your content (podcast)
[391] How to write better social media captions (podcast)

How to create an editorial calendar for your business (blog post)

How to write social media posts that sell (online masterclass)

Content Planning Masterclass

Join the Media Diary Owners Club 

Order your 2020 Media Diary here

Join my Build Your Audience Programme

How to add closed captions to your video using Rev and Kapwing

Common concerns about joining my podcasting course (blog post)

Join my get your podcast live in 60 days course 

#2021Sorted Buy your ticket 

How to create a high-converting lead magnet course

Buy my book Your press release is breaking my heart

Rev.com*

Kapwing

Social Media Video Engagement Playbook

Social Media Engagement Playbook

Instagram Engagement Playbook

LinkedIn Content Strategy Playbook

Connect with me on Twitter, Instagram, Facebook and LinkedIn

Feb 7, 2020

Do you ever get stuck when you're writing social media captions or maybe you find the ones that you write just aren't engaging enough for your audience?

Well, if any of that resonates with you, you're going to love this podcast episode because I talk about how to write more engaging social media captions.

I explain why you need to write as you speak and how to figure out your unique brand voice. I share with you five tips for creating your own really engaging social media posts. And the three types of caption that you can create to get engagement from your audience - and you can use them on your social media posts straight away.

Plus I explain how I create those tiny moments of drama in my social media posts. I share tons of examples of the captions that I create on my own platforms including my Instagram posts (and why it doesn’t take as much time as you’d think).

 

{Click on the player above to listen to the podcast episode and/or read on for a detailed overview. Scroll down to the bottom to read the show notes including all the links mentioned in this episode}

 

Podcast shownotes

 

  • About this podcast (5:27)
  • Why you should write as you speak and how to figure out your brand voice (5:50)
  • Why you need to work out your unique brand voice (10:50)
  • Why keeping your captions as short as they can be will have the most impact (11:50)
  • How to make sure people engage with you by having a call to action (CTA) on every caption (14:30)
  • How to make sure you don’t lose your audience by taking them straight to the drama (16:50)
  • Why you should keep your captions to just one story (19:15)
  • How to layout your captions and make them easy for people to read (20:25)
  • How to create a call to action caption and when to use it (21:17)
  • How to create an explainer caption and how to use it with an image (24:22)
  • How to create a story caption and why it should be compelling rather than lengthy (28:05)
  • How to make your story post memorable and why it should create a single takeaway for your reader (30:39)
  • How to increase your engagement by creating relatable tiny moments  (33:34)

Resources

Instagram @JanMurrayUK

[343] The three audiences you must build to create a successful online business (podcast)
[348] How to write social media posts that sell (podcast)
[358] 13 Ideas for engaging social media posts for when you're all out of ideas (podcast)
[374] How to create a year's worth of content in one morning (podcast)
[379] How to grow your Instagram posts by 1K in 30 days (podcast)
[381] How to use awareness days to create content for your business (podcast)
[386] The four types of content to create that will help you make more sales in 2020 (podcast)
[387] How to create more content in less time with Amy Woods (podcast)
[390] How to stop overthinking your content (podcast)

How to create an editorial calendar for your business (blog post)

How to write social media posts that sell (online masterclass) 

Content Planning Masterclass

Join the Media Diary Owners Club 

Order your 2020 Media Diary here

Join my Build Your Audience Programme

How to add closed captions to your video using Rev and Kapwing

Common concerns about joining my podcasting course (blog post)

Join my get your podcast live in 60 days course 

#2021Sorted Buy your ticket 

How to create a high-converting lead magnet course

Buy my book Your press release is breaking my heart

Rev.com*

Kapwing

Social Media Video Engagement Playbook

Social Media Engagement Playbook

LinkedIn Content Strategy Playbook

Connect with me on Twitter, Instagram, Facebook and LinkedIn

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